Discourse & Dialogue
The DialPort tools
Huynh, Jessica, Mehri, Shikib, Jiao, Cathy, Eskenazi, Maxine
Static datasets are ineffective for both evaluation and optimization. The Alexa Prize challenge (Ram et al., 2018; This has led to the creation of the DialPort Khatri et al., 2018) allows university teams to build Portal, which facilitates the collection of socialbots that are assessed in interactive settings flexible and evolving data as well as interactive assessment with Alexa users.
Mere Contrastive Learning for Cross-Domain Sentiment Analysis
Luo, Yun, Guo, Fang, Liu, Zihan, Zhang, Yue
Cross-domain sentiment analysis aims to predict the sentiment of texts in the target domain using the model trained on the source domain to cope with the scarcity of labeled data. Previous studies are mostly cross-entropy-based methods for the task, which suffer from instability and poor generalization. In this paper, we explore contrastive learning on the crossdomain sentiment analysis task. We propose a modified contrastive objective with in-batch negative samples so that the sentence representations from the same class will be pushed close while those from the different classes become further apart in the latent space. Experiments on two widely used datasets show that our model can achieve state-of-the-art performance in both cross-domain and multi-domain sentiment analysis tasks. Meanwhile, visualizations demonstrate the effectiveness of transferring knowledge learned in the source domain to the target domain and the adversarial Figure 1: The architectures for cross-entropy-based test verifies the robustness of our model.
The Moral Foundations Reddit Corpus
Trager, Jackson, Ziabari, Alireza S., Davani, Aida Mostafazadeh, Golazizian, Preni, Karimi-Malekabadi, Farzan, Omrani, Ali, Li, Zhihe, Kennedy, Brendan, Reimer, Nils Karl, Reyes, Melissa, Cheng, Kelsey, Wei, Mellow, Merrifield, Christina, Khosravi, Arta, Alvarez, Evans, Dehghani, Morteza
Moral framing and sentiment can affect a variety of online and offline behaviors, including donation, pro-environmental action, political engagement, and even participation in violent protests. Various computational methods in Natural Language Processing (NLP) have been used to detect moral sentiment from textual data, but in order to achieve better performances in such subjective tasks, large sets of hand-annotated training data are needed. Previous corpora annotated for moral sentiment have proven valuable, and have generated new insights both within NLP and across the social sciences, but have been limited to Twitter. To facilitate improving our understanding of the role of moral rhetoric, we present the Moral Foundations Reddit Corpus, a collection of 16,123 Reddit comments that have been curated from 12 distinct subreddits, hand-annotated by at least three trained annotators for 8 categories of moral sentiment (i.e., Care, Proportionality, Equality, Purity, Authority, Loyalty, Thin Morality, Implicit/Explicit Morality) based on the updated Moral Foundations Theory (MFT) framework. We use a range of methodologies to provide baseline moral-sentiment classification results for this new corpus, e.g., cross-domain classification and knowledge transfer.
Manual-Guided Dialogue for Flexible Conversational Agents
Takanobu, Ryuichi, Zhou, Hao, Lin, Yankai, Li, Peng, Zhou, Jie, Huang, Minlie
How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme to alleviate these problems, where the agent learns the tasks from both dialogue and manuals. The manual is an unstructured textual document that guides the agent in interacting with users and the database during the conversation. Our proposed scheme reduces the dependence of dialogue models on fine-grained domain ontology, and makes them more flexible to adapt to various domains. We then contribute a fully-annotated multi-domain dataset MagDial to support our scheme. It introduces three dialogue modeling subtasks: instruction matching, argument filling, and response generation. Modeling these subtasks is consistent with the human agent's behavior patterns. Experiments demonstrate that the manual-guided dialogue scheme improves data efficiency and domain scalability in building dialogue systems. The dataset and benchmark will be publicly available for promoting future research.
DialFRED: Dialogue-Enabled Agents for Embodied Instruction Following
Gao, Xiaofeng, Gao, Qiaozi, Gong, Ran, Lin, Kaixiang, Thattai, Govind, Sukhatme, Gaurav S.
Language-guided Embodied AI benchmarks requiring an agent to navigate an environment and manipulate objects typically allow one-way communication: the human user gives a natural language command to the agent, and the agent can only follow the command passively. We present DialFRED, a dialogue-enabled embodied instruction following benchmark based on the ALFRED benchmark. DialFRED allows an agent to actively ask questions to the human user; the additional information in the user's response is used by the agent to better complete its task. We release a human-annotated dataset with 53K task-relevant questions and answers and an oracle to answer questions. To solve DialFRED, we propose a questioner-performer framework wherein the questioner is pre-trained with the human-annotated data and fine-tuned with reinforcement learning. We make DialFRED publicly available and encourage researchers to propose and evaluate their solutions to building dialog-enabled embodied agents.
Robust Dialogue State Tracking with Weak Supervision and Sparse Data
Heck, Michael, Lubis, Nurul, van Niekerk, Carel, Feng, Shutong, Geishauser, Christian, Lin, Hsien-Chin, Gašić, Milica
Generalising dialogue state tracking (DST) to new data is especially challenging due to the strong reliance on abundant and fine-grained supervision during training. Sample sparsity, distributional shift and the occurrence of new concepts and topics frequently lead to severe performance degradation during inference. In this paper we propose a training strategy to build extractive DST models without the need for fine-grained manual span labels. Two novel input-level dropout methods mitigate the negative impact of sample sparsity. We propose a new model architecture with a unified encoder that supports value as well as slot independence by leveraging the attention mechanism. We combine the strengths of triple copy strategy DST and value matching to benefit from complementary predictions without violating the principle of ontology independence. Our experiments demonstrate that an extractive DST model can be trained without manual span labels. Our architecture and training strategies improve robustness towards sample sparsity, new concepts and topics, leading to state-of-the-art performance on a range of benchmarks. We further highlight our model's ability to effectively learn from non-dialogue data.
The Analysis of Synonymy and Antonymy in Discourse Relations: An interpretable Modeling Approach
Reig-Alamillo, A., Torres-Moreno, D., Morales-González, E., Toledo-Acosta, M., Taroni, A., Hermosillo-Valadez, J.
The idea that discourse relations are construed through explicit content and shared, or implicit, knowledge between producer and interpreter is ubiquitous in discourse research and linguistics. However, the actual contribution of the lexical semantics of arguments is unclear. We propose a computational approach to the analysis of contrast and concession relations in the PDTB corpus. Our work sheds light on the extent to which lexical semantics contributes to signaling explicit and implicit discourse relations and clarifies the contribution of different parts of speech in both. This study contributes to bridging the gap between corpus linguistics and computational linguistics by proposing transparent and explainable models of discourse relations based on the synonymy and antonymy of their arguments.
A Systematic Evaluation of Response Selection for Open Domain Dialogue
Hedayatnia, Behnam, Jin, Di, Liu, Yang, Hakkani-Tur, Dilek
Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for every turn in a dialog. A practical solution is to generate multiple response candidates for the same context, and then perform response ranking/selection to determine which candidate is the best. Previous work in response selection typically trains response rankers using synthetic data that is formed from existing dialogs by using a ground truth response as the single appropriate response and constructing inappropriate responses via random selection or using adversarial methods. In this work, we curated a dataset where responses from multiple response generators produced for the same dialog context are manually annotated as appropriate (positive) and inappropriate (negative). We argue that such training data better matches the actual use case examples, enabling the models to learn to rank responses effectively. With this new dataset, we conduct a systematic evaluation of state-of-the-art methods for response selection, and demonstrate that both strategies of using multiple positive candidates and using manually verified hard negative candidates can bring in significant performance improvement in comparison to using the adversarial training data, e.g., increase of 3% and 13% in Recall@1 score, respectively.
When can I Speak? Predicting initiation points for spoken dialogue agents
Li, Siyan, Paranjape, Ashwin, Manning, Christopher D.
Current spoken dialogue systems initiate their turns after a long period of silence (700-1000ms), which leads to little real-time feedback, sluggish responses, and an overall stilted conversational flow. Humans typically respond within 200ms and successfully predicting initiation points in advance would allow spoken dialogue agents to do the same. In this work, we predict the lead-time to initiation using prosodic features from a pre-trained speech representation model (wav2vec 1.0) operating on user audio and word features from a pre-trained language model (GPT-2) operating on incremental transcriptions. To evaluate errors, we propose two metrics w.r.t. predicted and true lead times. We train and evaluate the models on the Switchboard Corpus and find that our method outperforms features from prior work on both metrics and vastly outperforms the common approach of waiting for 700ms of silence.
Act-Aware Slot-Value Predicting in Multi-Domain Dialogue State Tracking
Su, Ruolin, Wu, Ting-Wei, Juang, Biing-Hwang
As an essential component in task-oriented dialogue systems, dialogue state tracking (DST) aims to track human-machine interactions and generate state representations for managing the dialogue. Representations of dialogue states are dependent on the domain ontology and the user's goals. In several task-oriented dialogues with a limited scope of objectives, dialogue states can be represented as a set of slot-value pairs. As the capabilities of dialogue systems expand to support increasing naturalness in communication, incorporating dialogue act processing into dialogue model design becomes essential. The lack of such consideration limits the scalability of dialogue state tracking models for dialogues having specific objectives and ontology. To address this issue, we formulate and incorporate dialogue acts, and leverage recent advances in machine reading comprehension to predict both categorical and non-categorical types of slots for multi-domain dialogue state tracking. Experimental results show that our models can improve the overall accuracy of dialogue state tracking on the MultiWOZ 2.1 dataset, and demonstrate that incorporating dialogue acts can guide dialogue state design for future task-oriented dialogue systems.