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 Discourse & Dialogue


M-MELD: A Multilingual Multi-Party Dataset for Emotion Recognition in Conversations

arXiv.org Artificial Intelligence

Expression of emotions is a crucial part of daily human communication. Emotion recognition in conversations (ERC) is an emerging field of study, where the primary task is to identify the emotion behind each utterance in a conversation. Though a lot of work has been done on ERC in the past, these works only focus on ERC in the English language, thereby ignoring any other languages. In this paper, we present Multilingual MELD (M-MELD), where we extend the Multimodal EmotionLines Dataset (MELD) \cite{poria2018meld} to 4 other languages beyond English, namely Greek, Polish, French, and Spanish. Beyond just establishing strong baselines for all of these 4 languages, we also propose a novel architecture, DiscLSTM, that uses both sequential and conversational discourse context in a conversational dialogue for ERC. Our proposed approach is computationally efficient, can transfer across languages using just a cross-lingual encoder, and achieves better performance than most uni-modal text approaches in the literature on both MELD and M-MELD. We make our data and code publicly on GitHub.


FCC: Fusing Conversation History and Candidate Provenance for Contextual Response Ranking in Dialogue Systems

arXiv.org Artificial Intelligence

Response ranking in dialogues plays a crucial role in retrieval-based conversational systems. In a multi-turn dialogue, to capture the gist of a conversation, contextual information serves as essential knowledge to achieve this goal. In this paper, we present a flexible neural framework that can integrate contextual information from multiple channels. Specifically for the current task, our approach is to provide two information channels in parallel, Fusing Conversation history and domain knowledge extracted from Candidate provenance (FCC), where candidate responses are curated, as contextual information to improve the performance of multi-turn dialogue response ranking. The proposed approach can be generalized as a module to incorporate miscellaneous contextual features for other context-oriented tasks. We evaluate our model on the MSDialog dataset widely used for evaluating conversational response ranking tasks. Our experimental results show that our framework significantly outperforms the previous state-of-the-art models, improving Recall@1 by 7% and MAP by 4%. Furthermore, we conduct ablation studies to evaluate the contributions of each information channel, and of the framework components, to the overall ranking performance, providing additional insights and directions for further improvements.


Do Neural Topic Models Really Need Dropout? Analysis of the Effect of Dropout in Topic Modeling

arXiv.org Artificial Intelligence

Dropout is a widely used regularization trick to resolve the overfitting issue in large feedforward neural networks trained on a small dataset, which performs poorly on the held-out test subset. Although the effectiveness of this regularization trick has been extensively studied for convolutional neural networks, there is a lack of analysis of it for unsupervised models and in particular, VAE-based neural topic models. In this paper, we have analyzed the consequences of dropout in the encoder as well as in the decoder of the VAE architecture in three widely used neural topic models, namely, contextualized topic model (CTM), ProdLDA, and embedded topic model (ETM) using four publicly available datasets. We characterize the dropout effect on these models in terms of the quality and predictive performance of the generated topics.


Zero-Shot Generalizable End-to-End Task-Oriented Dialog System using Context Summarization and Domain Schema

arXiv.org Artificial Intelligence

Task-oriented dialog systems empower users to accomplish their goals by facilitating intuitive and expressive natural language interactions. State-of-the-art approaches in task-oriented dialog systems formulate the problem as a conditional sequence generation task and fine-tune pre-trained causal language models in the supervised setting. This requires labeled training data for each new domain or task, and acquiring such data is prohibitively laborious and expensive, thus making it a bottleneck for scaling systems to a wide range of domains. To overcome this challenge, we introduce a novel Zero-Shot generalizable end-to-end Task-oriented Dialog system, ZS-ToD, that leverages domain schemas to allow for robust generalization to unseen domains and exploits effective summarization of the dialog history. We employ GPT-2 as a backbone model and introduce a two-step training process where the goal of the first step is to learn the general structure of the dialog data and the second step optimizes the response generation as well as intermediate outputs, such as dialog state and system actions. As opposed to state-of-the-art systems that are trained to fulfill certain intents in the given domains and memorize task-specific conversational patterns, ZS-ToD learns generic task-completion skills by comprehending domain semantics via domain schemas and generalizing to unseen domains seamlessly. We conduct an extensive experimental evaluation on SGD and SGD-X datasets that span up to 20 unique domains and ZS-ToD outperforms state-of-the-art systems on key metrics, with an improvement of +17% on joint goal accuracy and +5 on inform. Additionally, we present a detailed ablation study to demonstrate the effectiveness of the proposed components and training mechanism


Improving Contextualized Topic Models with Negative Sampling

arXiv.org Artificial Intelligence

Topic modeling has emerged as a dominant method for exploring large document collections. Recent approaches to topic modeling use large contextualized language models and variational autoencoders. In this paper, we propose a negative sampling mechanism for a contextualized topic model to improve the quality of the generated topics. In particular, during model training, we perturb the generated document-topic vector and use a triplet loss to encourage the document reconstructed from the correct document-topic vector to be similar to the input document and dissimilar to the document reconstructed from the perturbed vector. Experiments for different topic counts on three publicly available benchmark datasets show that in most cases, our approach leads to an increase in topic coherence over that of the baselines. Our model also achieves very high topic diversity.


Improving Neural Topic Models with Wasserstein Knowledge Distillation

arXiv.org Artificial Intelligence

Topic modeling is a dominant method for exploring document collections on the web and in digital libraries. Recent approaches to topic modeling use pretrained contextualized language models and variational autoencoders. However, large neural topic models have a considerable memory footprint. In this paper, we propose a knowledge distillation framework to compress a contextualized topic model without loss in topic quality. In particular, the proposed distillation objective is to minimize the cross-entropy of the soft labels produced by the teacher and the student models, as well as to minimize the squared 2-Wasserstein distance between the latent distributions learned by the two models. Experiments on two publicly available datasets show that the student trained with knowledge distillation achieves topic coherence much higher than that of the original student model, and even surpasses the teacher while containing far fewer parameters than the teacher's. The distilled model also outperforms several other competitive topic models on topic coherence.


Transformers in Speech Processing: A Survey

arXiv.org Artificial Intelligence

The remarkable success of transformers in the field of natural language processing has sparked the interest of the speech-processing community, leading to an exploration of their potential for modeling long-range dependencies within speech sequences. Recently, transformers have gained prominence across various speech-related domains, including automatic speech recognition, speech synthesis, speech translation, speech para-linguistics, speech enhancement, spoken dialogue systems, and numerous multimodal applications. In this paper, we present a comprehensive survey that aims to bridge research studies from diverse subfields within speech technology. By consolidating findings from across the speech technology landscape, we provide a valuable resource for researchers interested in harnessing the power of transformers to advance the field. We identify the challenges encountered by transformers in speech processing while also offering insights into potential solutions to address these issues.


Sentiment Analysis With BigQuery ML - Liwaiwai

#artificialintelligence

We recently announced BigQuery support for sparse features which help users to store and process the sparse features efficiently while working with them. That functionality enables users to represent sparse tensors and train machine learning models directly in the BigQuery environment. Being able to represent sparse tensors is a useful feature because sparse tensors are used extensively in encoding schemes like TF-IDF as part of data pre-processing in NLP applications and for pre-processing images with a lot of dark pixels in computer vision applications. There are numerous applications of sparse features such as text generation and sentiment analysis. In this blog, we'll demonstrate how to perform sentiment analysis with the space features in BigQuery ML by training and inferencing machine learning models using a public dataset.


I Know Your Feelings Before You Do: Predicting Future Affective Reactions in Human-Computer Dialogue

arXiv.org Artificial Intelligence

Current Spoken Dialogue Systems (SDSs) often serve as passive listeners that respond only after receiving user speech. To achieve human-like dialogue, we propose a novel future prediction architecture that allows an SDS to anticipate future affective reactions based on its current behaviors before the user speaks. In this work, we investigate two scenarios: speech and laughter. In speech, we propose to predict the user's future emotion based on its temporal relationship with the system's current emotion and its causal relationship with the system's current Dialogue Act (DA). In laughter, we propose to predict the occurrence and type of the user's laughter using the system's laughter behaviors in the current turn. Preliminary analysis of human-robot dialogue demonstrated synchronicity in the emotions and laughter displayed by the human and robot, as well as DA-emotion causality in their dialogue. This verifies that our architecture can contribute to the development of an anticipatory SDS.


Conversational Tree Search: A New Hybrid Dialog Task

arXiv.org Artificial Intelligence

Conversational interfaces provide a flexible and easy way for users to seek information that may otherwise be difficult or inconvenient to obtain. However, existing interfaces generally fall into one of two categories: FAQs, where users must have a concrete question in order to retrieve a general answer, or dialogs, where users must follow a predefined path but may receive a personalized answer. In this paper, we introduce Conversational Tree Search (CTS) as a new task that bridges the gap between FAQ-style information retrieval and task-oriented dialog, allowing domain-experts to define dialog trees which can then be converted to an efficient dialog policy that learns only to ask the questions necessary to navigate a user to their goal. We collect a dataset for the travel reimbursement domain and demonstrate a baseline as well as a novel deep Reinforcement Figure 1: An example of the proposed task: Slice of Learning architecture for this task. Our a dialog tree (blue/gray nodes, black edges) showing results show that the new architecture combines how progressively more concrete questions could be the positive aspects of both the FAQ answered. Question a) guiding a user with a general and dialog system used in the baseline and goal through the tree, b) asking only at nodes that need achieves higher goal completion while skipping more clarification, and c) requiring no clarification and unnecessary questions.