Automation in the supply chain is nothing new. From the earliest days of industrialization through the present time, increasingly sophisticated automation technologies serve to drive new levels of efficiencies. Historically, automation has focused on physical tasks, making them more efficient. As technologies continue to advance, however, they may offer new ways for supply chain organizations to achieve efficiencies within areas of business operations where automation was previously considered to be impossible--areas such as thought and reason. At one level, cognitive technologies, also known as artificial intelligence (AI), continue the tradition of automating physical tasks that previous generations of automation technologies offered. But they can also go further, taking the concept of automation to the next level by automating jobs that we ordinarily associate with mental processing, learning and self-correction, sensing, and judgment--in other words, the very things that we consider to be higher-level "human" thought. And so human thought now exists along the spectrum of automation: from repeatable, predictable tasks that replicate physical labor to reasoning and decision-making.

Speaking as part of an Ai Everywhere session at yesterday's show, Dr. Scott Nowson, artificial intelligence lead at PwC Middle East shed light on the importance of AI and its adoption. "The impact of AI is everywhere, it's in all our lives. AI is impacting us in little ways through the virtual assistants on our smartphones, while reaching into industries, such as manufacturing and healthcare. We need to be more aware of AI," Nowson said that PwC uses AI across its business and its clients' businesses. "PwC is classically known as an audit company, we have invested a lot in AI for finance capabilities," he revealed.

Municipality Kate enables the city of Riihimäki to interact with its citizens 24/7 and has streamlined a number of previously time-consuming processes. In getting Municipality Kate live, Riihimäki's different departments needed to collaborate to ensure a holistic service for citizens, meaning some departmental boundaries were broken down for the first time. It has helped to make municipal decision-making processes more aligned with what citizens really want, as more information about their needs is available than ever before. Riihimäki's citizens have responded positively to the new service, taking advantage of the ability to have conversations around the clock, with peak usage taking place in the evenings from six to nine and in the mornings before office hours. New platforms like Municipality Kate will help citizens engage and conduct business with municipalities faster, with greater convenience, more accuracy and far more efficiency than ever before.

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The graphical user interface and mouse propelled the personal computer into the hands of nontechnical consumers with its user-friendly design. Smartphones and tablets flooded the market with easy-to-navigate apps, controlled not by a keyboard and mouse, but by the swipe of a finger, making intuitive interfaces commonplace. Whether it's a mouse or a finger, each iteration succeeded by aligning technology to our more human instincts. Enter the era of conversational systems. These systems, more commonly referred to as conversational AI (artificial intelligence), combine natural language processing, AI, and machine learning to understand and respond to free-form text or voice--in an engaging and personalized manner.

Artificial Intelligence (AI) is a constellation of technologies that allows machines to sense, comprehend, act and learn in order to extend human capabilities. In fact, our clients see the greatest gains when humans and machines work together to complement each other's strengths. As the potential of AI grows every day, so does corporate pressure to use it. But in the rush to implement AI-powered solutions without a larger vision and strategy in place, initiatives often remain siloed with limited ROI potential. How do you unleash the full power of AI?

This University of Pennsylvania and Accenture hosted program focuses on how AI and advanced algorithms can improve patient outcomes and experience, reduce complexity and cost of care and capture novel high-value data. The event sessions will feature a wide range of speakers across the provider, life sciences and payer space as well as an in-depth look at the digital innovation at the University of Pennsylvania and the ongoing collaboration with Accenture. The event will close with a panel consisting of industry leaders discussing the opportunities and challenges in digital health followed by dedicated time for networking with other attendees.

The workplace is changing, thanks to the rise of artificial intelligence. "AI isn't replacing all the jobs, which is sometimes in the perception that people have," he said at Yahoo Finance's All Markets Summit Thursday in New York City. "What it's doing is creating the opportunity for us to rethink what jobs are." With that, Daugherty highlights several skills that are necessary to stay competitive. "People need to focus on the human skills… like complex problem solving, creativity, social-emotional response, communication," he said.

Sign in to report inappropriate content. Learn from Traci Gusher, KPMG, what an artificial intelligence-driven enterprise means today. Hear the data behind the theory that the current wave of AI will peak inside the AI-driven enterprise in four waves: internet, perception, autonomous, and business. However, it won't be a monumental technology revolution, but rather a monumental revolution of people.