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Facebook Messenger is getting an enterprise-friendly update that will make it easier for companies to use chatbots in customer service, the company announced Tuesday. New features include increased customization for customer chat and a quick reply option for customers to easily share information with a company, according to a press release. The update could help Messenger's customer chat feature become more valuable as a retail tool as chatbots increase in popularity. Facebook launched its customer chat feature, which extends Messenger from a company Facebook page to a business' website and back while maintaining the conversation history, in November. The feature is aimed at streamlining the process of tracking customers across platforms.

See the GTC session schedule. Major sponsors include Facebook, IBM, Cisco, Dell EMC, Google Cloud, Hewlett Packard Enterprise, Inspur, Lenovo and Supermicro. Show attendees can vote for the world's top AI startups at NVIDIA's Inception Awards Finale on Tuesday, March 27, from 4:30-5:30 pm Pacific time. NVIDIA Deep Learning Institute certified instructors will deliver more than 100 hours of training to thousands of data scientists, using the latest AI frameworks and software development kits. Two Global Impact Award winners will receive $200,000 in prizes for their pioneering work addressing important social and humanitarian problems using GPU computing.

Woebot, the startup behind an automated psychotherapy bot of the same name, announced today that it has closed an $8 million round of series A funding. The company's bot is designed to help people cope with mental illnesses like depression through the application of cognitive behavioral therapy exercises. The bot is currently available on Facebook Messenger and a recently launched iOS app. This funding shows the potential for artificial intelligence techniques in natural language processing and other arenas to help humans. Woebot doesn't plan to replace human therapists, but it does provide users with a conversational partner who doesn't get tired, go on vacation, or sleep.

Flying taxis could be close to taking flight within the next ten years. That's according to Boeing CEO Dennis Muilenberg, who said the aerospace giant has been testing prototypes of sophisticated flying taxis that could one day be capable of ferrying humans to and from places, not unlike an Uber. 'I think it will happen faster than any of us understand,' Muilenberg told Bloomberg. 'Real prototype vehicles are being built right now, so the technology is very doable,' he added. Pictured is the LightningStrike, a flying taxi created by Aurora Flight Sciences, that can ferry passengers between locations called'urban vertiports,' similar to high-tech helipads Muilenberg has been designing what would be the'rules of the road for three-dimensional highways' that carry autonomous flying taxis, Bloomberg noted.

As the amount of available consumer data keeps on increasing and consumer profiles get more sophisticated, marketers need the power of predictive data-driven tools to help them create more targeted audience segments, adaptive journeys and hyper-personalized offers,

Loom Systems, the leading end-to-end AI-powered log analysis solution, announced the launch of its new 6-part Playbook, which provides organizations with a roadmap to easily introduce AI into existing IT infrastructure. "The biggest problem with new AI technology is failure to adopt and onboard it properly," said Gabby Menachem, CEO of Loom Systems. "With our new Playbook, we are rewriting the paradigm for adoption of AI technologies, creating a mental and organizational shift that allows companies to use and incorporate the technology efficiently and effectively." Loom Systems has been successful in developing a unique way of applying AI to organizational IT, reducing MTTRs by 45%, and decreasing alert fatigue by 90%, allowing the IT team to focus on higher-level IT problems. Loom Systems excels in bridging the gap between IT and business, using an all-inclusive approach comprised of three integrated components: Cutting edge AI technology Sophie, expert AI data analysts, and its new Playbook, which includes Loom's full implementation methodology.

It's that time of year again when PR pros are making predictions for the New Year and revisiting the death of the press release, the need for more creative media relations as newsrooms continue to thin out, why paid practices are a must have, the rise of influencer marketing, an increased focus on content distribution, and how new measurement tactics will help redefine ROI for PR. Take your pick – these predictions, among other tried-and-true trends, seem to resurface every year. In fact, many are quite exciting. But, for those – like me – who jump at the mention of new tech, the trend to watch for 2018 is the incorporation of AI (artificial intelligence), which I see playing a role in three main ways. Just as with advancements in data science and machine learning, AI will help companies delve deeper into their target audiences to reach them on a more intelligent, personal level. With the ability to predict interests and uncover trends, companies – especially consumer brands – will be able to create more relevant products and services with the buyer experience front and center.

If you work on self-driving cars, the cocktail party question people always ask is probably: When will I get to interact with one? For two years now, Ford Motor Company has had an answer--in 2021. That year, Ford wants to launch a self-driving taxi service, and it wants to start making deliveries with driverless vehicles. But before the Detroit automaker does any of that, it needs to figure out how to run a fleet. Which is why the company announced today that it will begin to test autonomous vehicles and build its first operations terminal in Miami, Florida.

The battle to place a microphone in every home has intensified. Samsung today confirmed that its long-rumored Bixby smart speaker will be out sometime in the second half of this year. The'premium' speaker is set to take on Apple's £319 ($349) HomePod - although the company has yet to reveal its exact features. Samsung is releasing a'premium' Bixby smart speaker that will listen to your every word as soon as this autumn. Details about how the speaker might look have not been announced.