Press Release
Global Chatbot Market 2018-2019 & Forecast to 2027: Introduction of NLP to Chatbots Offer Lucrative Opportunities for Chatbots Vendors
Dublin, May 14, 2019 (GLOBE NEWSWIRE) -- The "Chatbot Market to 2027 - Global Analysis and Forecasts by Component, Deployment, and Usage End-user" report has been added to ResearchAndMarkets.com's offering. The global Chabot market accounted to US$ 1072.4 Mn in 2018 and is expected to grow at a CAGR of 27.9% during the forecast period 2019 - 2027, to account to US$ 9475.1 Mn by 2027. Chabot vendors are offering virtual assistance capabilities due to factors such as faster response, reduced manpower, cost-efficient, and others. Most of the smartphone and tablet users are using virtual assistants to make the functionality of devices much easier.
Emerj Report - Artificial Intelligence in Banking: Compliance, Fraud and Cybersecurity Lead in Investment and Current Traction
Risk-related AI applications (risk management, lending, compliance, fraud and cybersecurity) account for 72% of the total $2.8 billion in funds raised for AI vendor companies in banking, according to the latest report by Emerj Artificial Intelligence Research. Compliance and fraud-related applications make up 32% of the total AI vendor landscape in banking, but banks report these applications as a mere 19% of their current AI initiatives. Bankers today see AI as a risk-reduction technology. Their AI initiatives are likely to yield negative ROI in part because they hold naive views about AI's integration and data requirements. Banks are eager to automate compliance specifically, especially given recent data privacy laws such as GDPR.
RLH Corporation Launches Artificial Intelligence Virtual Agent For Central Reservations Across Entire Brand Portfolio Red Lion Hotels Corporation
DENVER, June 17, 2019 (GLOBE NEWSWIRE) -- RLH Corporation (NYSE:RLH) announced today that they have successfully deployed an industry-first Artificial Intelligence Virtual Agent for Central Reservations to support all 1,400 system hotels. This announcement follows the successful completion of a three-month program pilot originally announced on April 24, 2019. "The results of our pilot have been very positive," said RLH Corporation Director of Telephony Optimization & Analytics, April Weatherly. "We're seeing travelers engage with the technology at a rate higher than we anticipated and are very pleased with the Virtual Agent's ability to resolve traveler questions autonomously, reducing the cost of non-revenue related calls." In concert with the systemwide rollout of the Virtual Agent, new features and capabilities have been deployed to further support travelers.
SG Press Centre
Similarly, TIL 2019 was aligned with recent advancements in AI and deep learning, introducing the participants to computer vision concepts through the main competition challenge. Participants coded and refined their AI models to accurately recognise gestures and poses in images, which could have applications ranging from soldier health and fitness to detection of anomalous behaviour for camp security. DSTA conducted upskilling for students prior to the competition. To further enrich the students' experience and perspectives, talks by industry leaders in AI were also conducted.
Deloitte and Signal A.I. collaborate to digitize tax regulation monitoring with artificial intelligence
Deloitte Global announced that Deloitte firms are now offering clients an artificial intelligence (AI) platform. The platform can monitor, measure, and analyze changes in tax regulation in real-time to give Deloitte clients the edge in monitoring and responding to regulatory updates across the world. The AI platform is the result of a collaboration between Deloitte firms and Signal A.I. Signal's proprietary AI technology was trained by Deloitte tax experts to understand key regulatory changes in over 100 jurisdictions from over 100 regulators, tax authorities and government bodies. "Tax professionals are being asked to do more with fewer resources--to stay ahead of more risks, draw insights from more data, track more regulations across more jurisdictions. To address these challenges, they are transforming how they operate and manage processes by implementing new technologies, such as AI, robotic process automation and natural language processing," says Conrad Young, Deloitte Global Tax & Legal, Chief Digital Officer.
Through Artificial Intelligence and Cutting-Edge Data Analytics Benefitfocus Helps HR Administrators Identify and Close Gaps in Employee Benefits Coverage
Benefitfocus, Inc. (BNFT), a leading cloud-based benefits management platform and services provider, today announced it will present findings and recommendations from its recent Consumer Benefits Coverage Index report at the SHRM Annual Conference & Exposition. The conference is the largest gathering of human resources (HR) professionals, attracting over 18,000 attendees in Las Vegas from June 23-26, 2019. Based on a sample of one million consumers on the Benefitfocus platform which serves over 25 million individuals, the Consumer Benefits Coverage Index is a measure of how well the typical American's employee benefits portfolio aligns with their expected coverage needs. Co-presenting from Benefitfocus will be Cindi Van Meir, Director of Brand Marketing and Misty Guinn, Director of Benefits & Wellness. The session takes place on the opening day of the conference, Sunday, June 23, 2019, from 4:20-4:50 PM in the HR Technology Solutions Theater in the Las Vegas Convention Center.
IBM Celebrates Women Business Pioneers In Artificial Intelligence
IBM (NYSE: IBM) today announced the first recipients and list of global women leaders and pioneers in AI for business. The list recognizes and celebrates women across a variety of industries and geographies for pioneering the use of AI to advance their companies in areas such as innovation, growth, and transformation. IBM will celebrate the honorees during an inaugural recognition event on June 12, 2019 at the IBM Watson Experience Center in New York, New York where the women will share their experiences leading AI initiatives in their organizations. Students from IBM's P-Tech program will attend to hear from these leaders who have applied AI technology in diverse and meaningful ways to help drive business innovation. "Artificial Intelligence is poised to drive dramatic advances in every industry," said Michelle Peluso, SVP, Digital Sales & CMO, IBM, who also serves as Leader of IBM's Women's Initiative.
Talkdesk announces Talkdesk Agent Assist at ICMI Contact Center Expo - Press Releases Talkdesk
Talkdesk Agent Assist is powered by Talkdesk iQ native artificial intelligence (AI), a pivotal enabler of all Talkdesk's products, providing real-time guidance for frontline employees to respond to customer needs quickly and accurately. As a customer states their need, agents are provided answers or supporting information immediately to expedite the conversation and simplify tasks. Talkdesk Agent Assist intelligently positions information from a knowledge base or CRM as a suggested action in real-time, contributing to a significant reduction in handle time and improving customer experience. Additionally, information captured within the agent interface can be automatically added to account profiles or work item tickets, within the CRM, without any additional agent effort.
Investorideas.com Newswire - The AI Eye: Salesforce (NYSE: $CRM) Acquiring Tableau Software and Accenture (NYSE: $ACN) Recognized as Worldwide Microsoft Implementation Leader
The acquisition brings Tableau's analytics and Salesforce's AI-powered Einstein platform together, which the press release claims "will deliver the most intelligent and intuitive analytics and visualization platform for every department and every user at any company". "We are bringing together the world's #1 CRM with the #1 analytics platform. Tableau helps people see and understand data, and Salesforce helps people engage and understand customers. It's truly the best of both worlds for our customers--bringing together two critical platforms that every customer needs to understand their world." Accenture (NYSE:ACN), along with digital services provider Avanada, has been recognized in a recently published report from IDC (International Data Corporation) for its leadership in worldwide Microsoft implementation services.
The Network Gets Smarter, Simpler and More Secure with Artificial Intelligence and Machine Learning
Cisco helps IT teams better understand network behavior and predict issues with new artificial intelligence and machine learning capabilities. Since its introduction two years ago, Cisco's intent-based networking has reinvented how networks are built and managed. Cisco is furthering this effort through multidomain integrations designed to provide end-to-end security, segmentation and application experience. Cisco is delivering these new software advancements via software subscriptions, granting customers access to ongoing innovation. SAN DIEGO, California – Cisco Live U.S. – Today, Cisco announces software innovations designed to make managing and securing networks easier.