AI and ML News: Why SMBs Shouldn't Be Afraid of Artificial Intelligence (AI) "We have SOC alerts scheduled. So whenever we receive an alert, we have knowledge on that endpoint's health and patch status, helping us identify the cause of the SOC alert [and], in turn, optimizing the time taken for troubleshooting." It has also been positioned as a Major Player in the IDC MarketScape: Worldwide UEM Software for Ruggedized/Internet of Things Device Deployments 2022 Vendor Assessment (doc #US48325322, May 2022). The IDC MarketScape: Worldwide UEM Software 2022 Vendor Assessment report notes, "Patch management is one of the main capabilities across Windows and Mac platforms, as well as extensive patch and vulnerability management support for third-party apps and software on both platforms. It also supports broader automation of PCLM routines such as patches, deploying software and OS imaging (in addition to mobile device management) and application management."

Customer relationship management (CRM) software is a critical component of any sales or marketing team's lead generation, nurturing, and converting strategies. It automates tedious processes, like creating groups of leads to email, which removes some of the manual work from marketers. CRM software also allows teams to design their own workflows, customized for their team's operations. It helps them to store and view information that would otherwise be scattered between programs and papers. A navigable CRM platform with plenty of features for any customer-facing teams should be a priority for all businesses.

Customer relationship management (CRM) software combines multiple components of the user journey in a company's sales and marketing framework. Two major providers are Zoho and HubSpot, which offer CRM platforms that cover operations like sales forecasting, reporting, analytics, and email marketing. Both platforms have advantages for enterprises, but one may fit your business's needs better. Keep your organization's specific needs in mind when reviewing our analysis and considering Zoho CRM and HubSpot. This review covers a few features of each platform and analyzes which businesses will benefit more from each solution.

The goal of any business is to improve productivity, enhance the customer experience, and maximise profits--Artificial Intelligence (AI) can play a crucial role on all these fronts, says Ramprakash Ramamoorthy, director of research at ManageEngine, the enterprise IT management division of Chennai-based business software maker Zoho. "The enormous growth witnessed in cloud computing has resulted in a huge amount of generated data. This is where AI steps in. Utilising AI to analyse vast amounts of collected data helps businesses gain a deep understanding of their systems," he says. Ramamoorthy stresses that when deployed correctly, AI systems can predict outages, help provide proactive infrastructure management and ensure better service availability.

Walk into any one of the many start-up events organized across India, and inevitably the image of an Indian bazaar comes to mind: people rushing around, shouting, bargaining, answering phones with great excitement, laughing loudly, boasting, blushing, and generally being optimistic, as if they are at the beginning of a rising trend of well-being. Such optimism might seem justified. According to data compiled by Fortune magazine,a from just eight'unicorns' in 2015, the number of start-ups in India valued at more than $1 billion has grown to 26. What is interesting is that in 2018 alone, India added eight unicorns to the club. These include diverse entities such as Ola, started in India as a competitor to Uber and has since expanded its footprint into the U.K. (and is eyeing Australia); an insurance aggregator called PolicyBazaar; the e-commerce site Paytm Mall; an eyewear retailer called Lenskart; food technology aggregators such as Swiggy and Zomato, and hotel-room aggregators like OYO and FabHotels. Thousands of entrepreneurs start up every year and aspire to become one of the new unicorns.

Zoho has announced the launch of its next generation business automation applications. The Zoho Office suite consists of four applications: Zoho Writer, Zoho Sheet, Zoho Show, and Zoho Notebook. The release of version 5 sees the applications integrated with Zia, the Zoho AI engine and introduces several innovative and useful features for document creators. Other improvements include Apple TV and Android Integrations, Proprietary Data Cleansing, and Smart Note Card Functionality. Zoho is continuing to introduce Zia across its different platforms.

Zoho has announced the launch of its next generation business automation applications. The Zoho Office suite consists of four applications: Zoho Writer, Zoho Sheet, Zoho Show, and Zoho Notebook. The release of version 5 sees the applications integrated with Zia, the Zoho AI engine and introduces several innovative and useful features for document creators. Other improvements include Apple TV and Android Integrations, Proprietary Data Cleansing, and Smart Note Card Functionality. Zoho is continuing to introduce Zia across its different platforms.

If you don't want to pay for Microsoft's AI-powered Microsoft Office, there are alternatives--including Zoho's free Zoho Office Suite. Zoho's alternatives to Word, Excel, PowerPoint, and Google Keep launch today, complete with their own intelligent features that are arguably friendlier than Microsoft's own. The updated, smarter Zoho Writer 5 word processor and Zoho Sheet 5 spreadsheet join Zoho Notebook, a new addition that intelligently transforms links into "cards" that pull data from the web. The suite also includes Zoho Show, a free alternative to PowerPoint. For this revision, the Zoho Office Suite includes Zia, an AI assistant that Zoho integrated into its CRM solution last year.

As far as big tech companies go, Zoho is a bit different. Not only has it never taken any venture funding, it also offers more than 40 products that range from its online office suite to CRM and HR tools, email, workflow automation services, video conferencing, a bug tracker and everything in-between. You don't often hear about it, but the company has more than 45 million users worldwide and offices in the U.S., Netherlands, Singapore, Dubai, Yokohama and Beijing -- and it owns its data centers, too. Today, Zoho is launching a major update to its core office suite products: Zoho Writer, Sheet, Show and Notebooks. These tools are getting an infusion of AI -- under Zoho's "Zia" brand -- as well as new AppleTV and Android integrations and more.

Chennai: Why pay a common motor insurance premium if you're statistically safer than the rest of the demographic? Insurance companies are aggregating customer data to gauge premiums dynamically. If you are a middle aged man with two kids and drive an SUV, your premiums will be lesser than a 25 year old youth who just got his first sedan. AI and data analytics is changing the sales game rapidly, equipping sales personnel with the right tools and data so they improve conversions and save time. The next time you go to a shop and your favourite dress is out of stock, the salesperson at the counter would take in your order and source it from the neighbouring retail store and earn brownie points.