Zinier, a company that uses artificial intelligence (AI) to automate field work, has raised $90 million in a Series C funding round, bringing its total amount raised to $120 million. The startup plays heavily in the telecom sector -- 80% of its existing customers are in the space, including network operators, equipment vendors and suppliers, contractors, and engineers, according to Zinier's co-founder and CEO Arka Dhar. That's also reflected by the firms that returned to invest in this latest round, including Nokia-backed NGP Capital and Qualcomm Ventures. New investor Iconiq Capital led the round with participation from Tiger Global Management, Accel, Founders Fund, and Newfund Capital. "Zinier is going to play a very, very important role there," Dhar said in a phone interview.

Zinier, the leader in intelligent field service automation, announced that it has raised $90 million in Series C funding to transform field service workforces with AI-driven automation. New investor ICONIQ Capital led the round with new participation from Tiger Global Management, and return investors Accel, Founders Fund, Nokia-backed NGP Capital, France-based Newfund Capital and Qualcomm Ventures LLC. The funding will support global customer adoption and expansion of Zinier's AI-driven field service automation platform, ISAC. In the past year, more than $100 million was invested in Zinier to transform the way field service work gets done. From the electricity that lights up homes to wireless connectivity that enables communication around the world, it's expected that these services work on demand.

Whether you use artificial or augmented with intelligence, AI (artificial intelligence) is catching on in the industry. Recent announcements include its use in field and office alike. For example, Black & Veatch is implementing Zinier's intelligent field service automation platform, ISAC, (Intelligent Service Automation and Control) to deepen realtime visibility into the field, to anticipate service disruptions through AI-driven recommendations, and to improve operational efficiencies by automating manual front-office, backoffice, and field-office tasks. ISAC will help ensure faster, more seamless communication among Black & Veatch's extensive field services workforce. According to Zinier, ISAC is the eyes, ears, and algorithms that analyze an organization's past and present.