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The setup of a successful AI Chatbot - Artificial Intelligence (AI) Chatbot Solution, For You

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Once we have the AI Chatbot up, running and trained, most customers would probably just want to update the responses of their AI chatbot fast. For those basic questions and answers type of conversations, we use Microsoft Excel and upload them into Microsoft QnA Maker. The chatbot trainer can then easily reupload or replace the excel files. It is easy enough to do it via the portal of Microsoft QNA Maker, but we simplify it via XTOPIA. Here is a quick tip: For short-lived QNA like a campaign or contest, it is recommended to store them into separate Excel files so that it can be easily removed.