Momentarily, robots can only construct narratives from uncomplicated, quantitative information because humans have only developed early forms of AI termed narrow intelligence, intelligence equivalent or better than human intelligence at solving very specific lower level tasks, but in the future "robo reporters" may become advanced enough to tell personal, emotional, complicated stories. In other words, AI in its current capacity is capable of deciphering easily interpretable information (e.g., data-driven stories like the statistical analysis of a football game). Naturally, in this form, AI is incapable of composing qualitative, complex stories comparable to first hand experiences or your favorite blog or novel but eventually, algorithms will outperform human writers and be more cost effective. Content marketers will simply plug in basic guidelines and install software programs and AI will take care of the rest.

The industry has always invested in technology and has also not been averse to adopting innovations in technology. However, the demand, from both the customers and the business leaders, has been consistently outpacing the resources available to execute all the various initiatives within the bank. Chief information officers (CIOs) have always had to prioritize and select where they will invest their resources. The initiatives that enhance revenue generation opportunities and those which improve customer experience have always taken precedence over those that address operational efficiencies. So as they expand and scale their operations, inefficiencies start building up in the operational processes.