However, emotional information leaked through voice tone cannot be altered or hidden; as a result, tone is the number one passive indicator of what someone is thinking. When vital components of human communication, such as voice tone, are excluded from interpretation and analysis, valuable information is lost, and uninformed decisions are made. Thanks to products like Alexa, Siri, Google Assistant and many more, voice technology is accessible to the masses at the push of a button or a quick voice command. While these platforms are good at understanding the meaning behind our words, the experience is oftentimes frustrating. Think about the last time you had to call your bank and interact with a voice bot on the other end.

AI has been reigning in the industries and business ecosystems with its unending capabilities to accelerate automation and provide business intelligence. Disruptive technologies like artificial intelligence, machine learning, blockchain, etc. have enabled companies to create better user experiences and advance business growth. Emotional AI is a rather recent development in the field of modern technology, and it claims that AI systems can read facial expressions and analyze human emotions. This method is also known as affect recognition technology. Recently Article 19, a British human rights organization published a report stating the increasing use of AI-based emotion recognition technology in China by the law enforcement authorities, corporate bodies, and the state itself.

In recent years, #Artificial Intelligence (AI) has proven its usefulness in various fields of sciences. And in a recent study, therapists can reportedly use #machine learning or AI in solving relationship issues. Even though some tech experts believe that AI poses a great risk to humanity, its usefulness and beneficial impact in human lives are simply undeniable. Due to its continuing development and influence, artificial intelligence has evolved into a significant industry in this modernized era. Created by a team of researchers from the University of Utah and the University of Southern California, the new AI-based tool aims to help therapists by estimating "the length of each individual relationship" through the analysis of the couple's voice tone when they talk to each other during problem-solving exchanges.