OpenAI introduced voice chats with ChatGPT on Android and iOS back in September, giving users the option to have actual back-and-forth conversations with the chatbot if they want to. The company only made the feature available to Plus and Enterprise subscribers back then, though, with the promise that it will eventually release it to other groups of users. Now, OpenAI co-founder Greg Brockman has announced on X that voice conversations on ChatGPT have started rolling out to all free users on mobile. ChatGPT Voice rolled out for all free users. Give it a try -- totally changes the ChatGPT experience: https://t.co/DgzqLlDNYF

OpenAI is rolling out the ability to carry on conversations with a human-sounding robot on the ChatGPT app. Alexa and Siri are about to get really jealous. The voice technology smart speakers are being taken on by a full-fledged humanoid AI robot being rolled out on the ChatGPT app for Plus paying customers. Starting this week, a new feature will be available on the iOS and Google Play ChatGPT apps that could potentially eliminate the need for keyboards. Let's dive in and see exactly what is going to be at our fingertips.

ChatGPT is getting some significant updates that will enable the chatbot to deal with voice commands and image-based queries. Users will be able to have a voice conversation with ChatGPT on Android and iOS and to feed images into it on all platforms. OpenAI is rolling out the features now. They'll be available to Plus and Enterprise users at first, with other folks gaining access to the image-based features later. You'll need to opt in to voice conversations in the ChatGPT app (go to Settings then New Features) if you'd like to try them out.

Co-Founder & CEO of Agara, driving autonomous conversations and helping top brands connect with customers using voice AI to improve CX. Well, we all know that customer focus means more business and revenue. Customer-centric businesses reap 60% more profit than those who don't prioritize delivering a better customer experience. However, the key challenge for retailers -- or any customer-facing business for that matter -- is rapidly evolving customer needs. It all began with consumers walking out of physical stores to enter the world of online shopping.

Melbourne, AU, Sept 2019 – Companies are now embracing Artificial Intelligence (A.I.), not just a tool to improve service efficiency but as means to forge a deeper relationship with customers. It is now used to augment processes across the business value chain, resulting in increased productivity and more informed and effective decision making. There is however still a space for Human Intelligence – H.I. In the context of Conversation Analytics, A.I. is deployed to allow us to do things quicker, faster and smarter. Take Quality Assurance (QA) as an example – long the bastion of QA staff listening to calls to assess risk, misconduct, Customer Experience (CX) opportunities and missed sales. Using this approach, most QA functions in a business AT BEST, listen to and assess 1% of their customer interactions.

Old-fashioned voice, thanks to AI, is poised to become the next human computing interface. Unless you've been living under a rock, you know that artificial intelligence is a big business trend right now. Corporate America is agog at the possibility of using AI to better extract and analyze data on everything from insurance claims to X-rays to the contents of your smart refrigerator (so you can buy more milk before you run out). But lost in the headlines is the fact that AI, in some form, has actually been around for decades. And many of the hot AI applications being trumpeted in the press today aren't really that advanced.