This study introduces an innovative automatic labeling framework to address the challenges of lexical normalization in social media texts for low-resource languages like Vietnamese. Social media data is rich and diverse, but the evolving and varied language used in these contexts makes manual labeling labor-intensive and expensive. To tackle these issues, we propose a framework that integrates semi-supervised learning with weak supervision techniques. This approach enhances the quality of training dataset and expands its size while minimizing manual labeling efforts. Our framework automatically labels raw data, converting non-standard vocabulary into standardized forms, thereby improving the accuracy and consistency of the training data. Experimental results demonstrate the effectiveness of our weak supervision framework in normalizing Vietnamese text, especially when utilizing Pre-trained Language Models. The proposed framework achieves an impressive F1-score of 82.72% and maintains vocabulary integrity with an accuracy of up to 99.22%. Additionally, it effectively handles undiacritized text under various conditions. This framework significantly enhances natural language normalization quality and improves the accuracy of various NLP tasks, leading to an average accuracy increase of 1-3%.

Recent advancements in hate speech detection (HSD) in Vietnamese have made significant progress, primarily attributed to the emergence of transformer-based pre-trained language models, particularly those built on the BERT architecture. However, the necessity for specialized fine-tuned models has resulted in the complexity and fragmentation of developing a multitasking HSD system. Moreover, most current methodologies focus on fine-tuning general pre-trained models, primarily trained on formal textual datasets like Wikipedia, which may not accurately capture human behavior on online platforms. In this research, we introduce ViHateT5, a T5-based model pre-trained on our proposed large-scale domain-specific dataset named VOZ-HSD. By harnessing the power of a text-to-text architecture, ViHateT5 can tackle multiple tasks using a unified model and achieve state-of-the-art performance across all standard HSD benchmarks in Vietnamese. Our experiments also underscore the significance of label distribution in pre-training data on model efficacy. We provide our experimental materials for research purposes, including the VOZ-HSD dataset, pre-trained checkpoint, the unified HSD-multitask ViHateT5 model, and related source code on GitHub publicly.

The growth of social networks makes toxic content spread rapidly. Hate speech detection is a task to help decrease the number of harmful comments. With the diversity in the hate speech created by users, it is necessary to interpret the hate speech besides detecting it. Hence, we propose a methodology to construct a system for targeted hate speech detection from online streaming texts from social media. We first introduce the ViTHSD - a targeted hate speech detection dataset for Vietnamese Social Media Texts. The dataset contains 10K comments, each comment is labeled to specific targets with three levels: clean, offensive, and hate. There are 5 targets in the dataset, and each target is labeled with the corresponding level manually by humans with strict annotation guidelines. The inter-annotator agreement obtained from the dataset is 0.45 by Cohen's Kappa index, which is indicated as a moderate level. Then, we construct a baseline for this task by combining the Bi-GRU-LSTM-CNN with the pre-trained language model to leverage the power of text representation of BERTology. Finally, we suggest a methodology to integrate the baseline model for targeted hate speech detection into the online streaming system for practical application in preventing hateful and offensive content on social media.

English and Chinese, known as resource-rich languages, have witnessed the strong development of transformer-based language models for natural language processing tasks. Although Vietnam has approximately 100M people speaking Vietnamese, several pre-trained models, e.g., PhoBERT, ViBERT, and vELECTRA, performed well on general Vietnamese NLP tasks, including POS tagging and named entity recognition. These pre-trained language models are still limited to Vietnamese social media tasks. In this paper, we present the first monolingual pre-trained language model for Vietnamese social media texts, ViSoBERT, which is pre-trained on a large-scale corpus of high-quality and diverse Vietnamese social media texts using XLM-R architecture. Moreover, we explored our pre-trained model on five important natural language downstream tasks on Vietnamese social media texts: emotion recognition, hate speech detection, sentiment analysis, spam reviews detection, and hate speech spans detection. Our experiments demonstrate that ViSoBERT, with far fewer parameters, surpasses the previous state-of-the-art models on multiple Vietnamese social media tasks. Our ViSoBERT model is available only for research purposes.