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virtual insurance assistant

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Build a virtual insurance assistant to help process claims

#artificialintelligenceJul-2-2021, 03:45:17 GMT

This code pattern explains how to create a platform to help insurance agents process claims. We use IBM Watson natural language processing capabilities to understand, classify, and retrieve information to reduce repetitive tasks. In turn, this allows the agent to tackle more creative and complex problems, and most customers receive answers to their questions faster with the help of a Watson-based virtual assistant. We create the virtual insurance assistant using Node.js and Watson Assistant. The assistant uses Watson Discovery to answer policy questions.

process claim, virtual insurance assistant, watson discovery, (11 more...)

#artificialintelligence

Industry:

Information Technology (0.62)
Banking & Finance > Insurance (0.57)

Technology: Information Technology > Artificial Intelligence > Natural Language (1.00)

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