Orange Bank has entered the banking market with Djingo, a virtual advisor powered by IBM's Watson. "The virtual advisor brings customers a unique experience allowing them to interact with their bank when and where they want," said André Coisne, CEO of Orange Bank. For the French, mobile banking is becoming the preferred mode of interaction with their bank. Today, nearly two out of three (63%) French people have downloaded their bank's app on their mobile, and almost half (47%) consult their app at least once a week*. Orange Bank offers a new quality of customer services through a virtual advisor called'Djingo', which is powered by IBM Watson delivered through IBM Services.

"Orange Bank has entered the banking market with an innovative, new offer. Djingo powered by Watson is one of the bank's innovations. The virtual advisor brings our customers a unique experience allowing them to interact with their bank when and where they want," said André Coisne, CEO of Orange Bank. For the French, mobile banking is becoming the preferred mode of interaction with their bank. Today, nearly two out of three (63%) French people have downloaded their bank's app on their mobile, and almost half (47%) consult their app at least once a week*.

New research examining how organisations are evolving from a traditional office environment to a digital workplace, has revealed that gaining competitive advantage and improving business process are among the top goals of their digital transformation strategy. This is according to 40% of 800 organisations in 15 countries on five continents that were interviewed for Dimension Data's survey. The report found that digital transformation is not just about adopting the technologies of the past: 62% of research participants expect to have technology such as virtual advisors in their organisations within the next two years. In addition, 58% expect to start actively investing in technology that powers virtual advisors in the next two years. Today, the digital workplace is no longer just made up of managers and those managed; co-workers collaborating with one another to complete projects; and employees interacting with customers and partners.

Another insight in the Report is that digital transformation is not just about adopting the technologies of the past: 62% of research participants expect to have technology such as virtual advisors in their organisations within the next two years. In addition, 58% expect to start actively investing in technology that powers virtual advisors in the next two years. Today, the digital workplace is no longer just made up of managers and those managed; co-workers collaborating with one another to complete projects; and employees interacting with customers and partners. It's increasingly populated by'virtual employees' who do not exist in a physical sense, but nonetheless play an important role in the organisation. While artificial intelligence (AI) technology is still in its infancy, it is sufficiently advanced to be working its way into companies in the form of virtual assistants, and, in certain industries such as banking, virtual tellers and virtual advisors.