Orange Bank brings new customer experience with its virtual advisor powered by IBM Watson – IBS Intelligence

Orange Bank has entered the banking market with Djingo, a virtual advisor powered by IBM's Watson. "The virtual advisor brings customers a unique experience allowing them to interact with their bank when and where they want," said André Coisne, CEO of Orange Bank. For the French, mobile banking is becoming the preferred mode of interaction with their bank. Today, nearly two out of three (63%) French people have downloaded their bank's app on their mobile, and almost half (47%) consult their app at least once a week*. Orange Bank offers a new quality of customer services through a virtual advisor called'Djingo', which is powered by IBM Watson delivered through IBM Services.