Virtual Human Agents (VHA) can assist customers and staff in a multitude of ways. In retail and convenience stores, the AI-powered VHAs will help make shopping easier and more enjoyable on both sides of the counter. Imagine entering a convenience store. It's crowded, and the staff is overworked. You walk around the aisles for a while and finally find the things you need.

Couger CEO Atsushi Ishii appeared as a technical specialist on the program "What is Human? What is Human? is an educational entertainment program that explores the definition of being human by looking at the latest applications of AI and discussing trending AI-related topics. The program featuring Couger's Atsushi Ishii examined the intersection of AI, work and what it means to be human. One popular claim when it comes to work and AI comes from the University of Oxford's Professor Osborne. He has previously stated that within the next 10 to 20 years, about 47 percent of US jobs risk being replaced by automation.