user utility
Two-sided fairness in rankings via Lorenz dominance
We consider the problem of generating rankings that are fair towards both users and item producers in recommender systems. We address both usual recommendation (e.g., of music or movies) and reciprocal recommendation (e.g., dating). Following concepts of distributive justice in welfare economics, our notion of fairness aims at increasing the utility of the worse-off individuals, which we formalize using the criterion of Lorenz efficiency. It guarantees that rankings are Pareto efficient, and that they maximally redistribute utility from better-off to worse-off, at a given level of overall utility. We propose to generate rankings by maximizing concave welfare functions, and develop an efficient inference procedure based on the Frank-Wolfe algorithm. We prove that unlike existing approaches based on fairness constraints, our approach always produces fair rankings. Our experiments also show that it increases the utility of the worse-off at lower costs in terms of overall utility.
From Models to Systems: A Comprehensive Fairness Framework for Compositional Recommender Systems
Hsu, Brian, DiCiccio, Cyrus, Sivasubramoniapillai, Natesh, Namkoong, Hongseok
Fairness research in machine learning often centers on ensuring equitable performance of individual models. However, real-world recommendation systems are built on multiple models and even multiple stages, from candidate retrieval to scoring and serving, which raises challenges for responsible development and deployment. This system-level view, as highlighted by regulations like the EU AI Act, necessitates moving beyond auditing individual models as independent entities. We propose a holistic framework for modeling system-level fairness, focusing on the end-utility delivered to diverse user groups, and consider interactions between components such as retrieval and scoring models. We provide formal insights on the limitations of focusing solely on model-level fairness and highlight the need for alternative tools that account for heterogeneity in user preferences. To mitigate system-level disparities, we adapt closed-box optimization tools (e.g., BayesOpt) to jointly optimize utility and equity. We empirically demonstrate the effectiveness of our proposed framework on synthetic and real datasets, underscoring the need for a system-level framework.
Clickbait vs. Quality: How Engagement-Based Optimization Shapes the Content Landscape in Online Platforms
Immorlica, Nicole, Jagadeesan, Meena, Lucier, Brendan
Online content platforms commonly use engagement-based optimization when making recommendations. This encourages content creators to invest in quality, but also rewards gaming tricks such as clickbait. To understand the total impact on the content landscape, we study a game between content creators competing on the basis of engagement metrics and analyze the equilibrium decisions about investment in quality and gaming. First, we show the content created at equilibrium exhibits a positive correlation between quality and gaming, and we empirically validate this finding on a Twitter dataset. Using the equilibrium structure of the content landscape, we then examine the downstream performance of engagement-based optimization along several axes. Perhaps counterintuitively, the average quality of content consumed by users can decrease at equilibrium as gaming tricks become more costly for content creators to employ. Moreover, engagement-based optimization can perform worse in terms of user utility than a baseline with random recommendations, and engagement-based optimization is also suboptimal in terms of realized engagement relative to quality-based optimization. Altogether, our results highlight the need to consider content creator incentives when evaluating a platform's choice of optimization metric.
Content Prompting: Modeling Content Provider Dynamics to Improve User Welfare in Recommender Ecosystems
Prasad, Siddharth, Mladenov, Martin, Boutilier, Craig
Users derive value from a recommender system (RS) only to the extent that it is able to surface content (or items) that meet their needs/preferences. While RSs often have a comprehensive view of user preferences across the entire user base, content providers, by contrast, generally have only a local view of the preferences of users that have interacted with their content. This limits a provider's ability to offer new content to best serve the broader population. In this work, we tackle this information asymmetry with content prompting policies. A content prompt is a hint or suggestion to a provider to make available novel content for which the RS predicts unmet user demand. A prompting policy is a sequence of such prompts that is responsive to the dynamics of a provider's beliefs, skills and incentives. We aim to determine a joint prompting policy that induces a set of providers to make content available that optimizes user social welfare in equilibrium, while respecting the incentives of the providers themselves. Our contributions include: (i) an abstract model of the RS ecosystem, including content provider behaviors, that supports such prompting; (ii) the design and theoretical analysis of sequential prompting policies for individual providers; (iii) a mixed integer programming formulation for optimal joint prompting using path planning in content space; and (iv) simple, proof-of-concept experiments illustrating how such policies improve ecosystem health and user welfare.