Machu Picchu, the remains of a 15th Century Inca city, is Peru's most popular tourist destination, and a Unesco world heritage site. Yet a continuing dispute over the buses that take visitors up to the mountain-top site recently saw some 1,400 stranded tourists needing to be evacuated. Cristian Alberto Caballero Chacón is head of operations for bus company Consettur, which for the past 30 years has transported some 4,500 people every day to Machu Picchu from the local town of Aguas Calientes. It is a 20-minute journey, and the only alternative is an arduous, steep, two-hour walk. He admits that in the past few months there have been some conflicts between people from different communities here.

As smart tourism evolves, AI-powered chatbots have become indispensable for delivering personalized, real-time assistance to travelers while promoting sustainability and efficiency. However, these systems are increasingly vulnerable to prompt injection attacks, where adversaries manipulate inputs to elicit unintended behaviors such as leaking sensitive information or generating harmful content. This paper presents a case study on the design and implementation of a secure retrieval-augmented generation (RAG) chatbot for Hsinchu smart tourism services. The system integrates RAG with API function calls, multi-layered linguistic analysis, and guardrails against injections, achieving high contextual awareness and security. Key features include a tiered response strategy, RAG-driven knowledge grounding, and intent decomposition across lexical, semantic, and pragmatic levels. Defense mechanisms include system norms, gatekeepers for intent judgment, and reverse RAG text to prioritize verified data. We also benchmark a GPT-5 variant (released 2025-08-07) to assess inherent robustness. Evaluations with 674 adversarial prompts and 223 benign queries show over 95% accuracy on benign tasks and substantial detection of injection attacks. GPT-5 blocked about 85% of attacks, showing progress yet highlighting the need for layered defenses. Findings emphasize contributions to sustainable tourism, multilingual accessibility, and ethical AI deployment. This work offers a practical framework for deploying secure chatbots in smart tourism and contributes to resilient, trustworthy AI applications.

Agro-tourism serves as a strategic economic model designed to facilitate rural development by diversifying income streams for local communities like farmers while promoting the conservation of indigenous cultural heritage and traditional agricultural practices. As a very booming subdomain of tourism, there is a need to study the strategies for the growth of Agro-tourism in detail. The current study has identified the important indicators for the growth and enhancement of agro-tourism. The study is conducted in two phases: identification of the important indicators through a comprehensive literature review and in the second phase state-of-the-art techniques were used to identify the important indicators for the growth of agro-tourism. The indicators are also called features synonymously, the machine learning models for feature selection were applied and it was observed that the Least Absolute Shrinkage and Selection Operator (LASSO) method combined with, the machine Learning Classifiers such as Logistic Regression (LR), Decision Trees (DT), Random Forest (RF) Tree, and Extreme Gradient Boosting (XGBOOST) models were used to suggest the growth of the agro-tourism. The results show that with the LASSO method, LR model gives the highest classification accuracy of 98% in 70-30% train-test data followed by RF with 95% accuracy. Similarly, in the 80-20% train-test data LR maintains the highest accuracy at 99%, while DT and XGBoost follow with 97% accuracy.

ABSTRACT Purpose: This study examines the role of Artificial Intelligence (AI) in enhancing sustainability and efficiency w ithin the wine industry. It focuses on AI - driven intelligent management in viticulture, wine production, and enotourism. Need for the Study: As the wine industry faces environmental and economic challenges, AI offers innovative solutions to optimize resource use, reduce environmental impact, and improve customer engagement. Understanding AI's potential in sustainable winemaking is crucial for fostering responsible and efficient industry practices. Methodology: The research is based on a questionnaire survey conducted among Polish winemakers, combined with a comprehensive analysis of AI methods applicable to viticulture, production, and tourism. Key AI technologies, including predictive analytics, machine learning, and computer vision, are explored . Findings: AI enhances vineyard monitoring, optimizes irrigation, and streamlines production processes, contributing to sustainable resource manageme nt. In enotourism, AI - powered chatbots, recommendation systems, and virtual tastings personalize consumer experiences. The study underscores AI's impact on economic, environmental, and social sustainability, supporting local wine enterprises and cultural h eritage. Practical Implications: AI in winemaking and enotourism can lead to more efficient, sustainable operations that benefit producers and consumers. AI - driven solutions promote responsible tourism, enhance wine tourism experiences, and ensure the indu stry's long - term viability . Keywords: Artificial Intelligence, Sustainable Development, AI - Driven Management, Viticulture, Wine Production, Enotourism, Wine Enterprises, Local Communities JEL codes: A13, A14, C55, D81, L66, L83, M31, O33, Q01, Q13, Q16, Z32 1. INTRODUCTION Sustainability in the wine industry encompasses environmental stewardship, economic viability, and social responsibility. Sustainable viticulture aims to minimize environmental impacts while maintaining product quality.

Comprehensive forecasts of space tourism demand are crucial for businesses to optimize strategies and customer experiences in this burgeoning industry. Traditional methods struggle to capture the complex factors influencing an individual's decision to travel to space. In this paper, we propose an explainable and trustworthy artificial intelligence framework to address the challenge of predicting space tourism demand by following the National Institute of Standards and Technology guidelines. We develop a novel machine learning network, called SpaceNet, capable of learning wide-range dependencies in data and allowing us to analyze the relationships between various factors such as age, income, and risk tolerance. We investigate space travel demand in the US, categorizing it into four types: no travel, moon travel, suborbital, and orbital travel. To this end, we collected 1860 data points in many states and cities with different ages and then conducted our experiment with the data. From our experiments, the SpaceNet achieves an average ROC-AUC of 0.82 $\pm$ 0.088, indicating strong classification performance. Our investigation demonstrated that travel price, age, annual income, gender, and fatality probability are important features in deciding whether a person wants to travel or not. Beyond demand forecasting, we use explainable AI to provide interpretation for the travel-type decisions of an individual, offering insights into the factors driving interest in space travel, which is not possible with traditional classification methods. This knowledge enables businesses to tailor marketing strategies and optimize service offerings in this rapidly evolving market. To the best of our knowledge, this is the first work to implement an explainable and interpretable AI framework for investigating the factors influencing space tourism.

Retrieval-augmented generation (RAG) is a central component of modern LLM systems, particularly in scenarios where up-to-date information is crucial for accurately responding to user queries or when queries exceed the scope of the training data. The advent of time-series foundation models (TSFM), such as Chronos, and the need for effective zero-shot forecasting performance across various time-series domains motivates the question: Do benefits of RAG similarly carry over to time series forecasting? In this paper, we advocate that the dynamic and event-driven nature of time-series data makes RAG a crucial component of TSFMs and introduce a principled RAG framework for time-series forecasting, called Retrieval Augmented Forecasting (RAF). Within RAF, we develop efficient strategies for retrieving related time-series examples and incorporating them into forecast. Through experiments and mechanistic studies, we demonstrate that RAF indeed improves the forecasting accuracy across diverse time series domains and the improvement is more significant for larger TSFM sizes.

Due to the impact of the COVID-19 pandemic, new attractions ways are tended to be adapted by compelling sites to provide tours product and services, such as virtual reality (VR) to visitors. Based on a systematic human-computer interaction (HCI) user engagement and Narrative transportation theory, we develop and test a theoretical framework using a hybrid partial least squares structural equation model (PLS-SEM) and artificial neural network (ANN) machine learning approach that examines key user engagement drivers of visitors' imagery and in-person tour intentions (ITI) during COVID-19. Further, we proposed a novel and hybrid approach called Reflective and Formative PLS-SEM-ANN (FRPSA) with considering both reflective and second-order formative constructs in PLS-SEM giving scope to their different advantages in a complex model. According to a sample of visitors' responses, the results demonstrate that a) user engagement, including felt involvement, aesthetic appeal, perceived usability, focused attention, endurability, and novelty, all directly affect in-person tour intentions; b) environment concern of touristic travel (EC) positively moderates the relationships between user engagement and ITI; c) EC negatively moderates the relationships between imagery and ITI; d) imagery exerts the mediating effect between user engagement and ITI; e) the felt involvement and aesthetic appeal show both the linear significance impact and nonlinear importance. Finally, contributions to theories and practical implications are discussed accordingly.

Identifying client needs to provide optimal services is crucial in tourist destination management. The events held in tourist destinations may help to meet those needs and thus contribute to tourist satisfaction. As with product management, the creation of hierarchical catalogs to classify those events can aid event management. The events that can be found on the internet are listed in dispersed, heterogeneous sources, which makes direct classification a difficult, time-consuming task. The main aim of this work is to create a novel process for automatically classifying an eclectic variety of tourist events using a hierarchical taxonomy, which can be applied to support tourist destination management. Leveraging data science methods such as CRISP-DM, supervised machine learning, and natural language processing techniques, the automatic classification process proposed here allows the creation of a normalized catalog across very different geographical regions. Therefore, we can build catalogs with consistent filters, allowing users to find events regardless of the event categories assigned at source, if any. This is very valuable for companies that offer this kind of information across multiple regions, such as airlines, travel agencies or hotel chains. Ultimately, this tool has the potential to revolutionize the way companies and end users interact with tourist events information.

The Tourism and Destination Management Organization (DMO) industry is rapidly evolving to adapt to new technologies and traveler expectations. Generative Artificial Intelligence (AI) offers an astonishing and innovative opportunity to enhance the tourism experience by providing personalized, interactive and engaging assistance. In this article, we propose a generative AI-based chatbot for tourism assistance. The chatbot leverages AI ability to generate realistic and creative texts, adopting the friendly persona of the well-known Italian all-knowledgeable aunties, to provide tourists with personalized information, tailored and dynamic pre, during and post recommendations and trip plans and personalized itineraries, using both text and voice commands, and supporting different languages to satisfy Italian and foreign tourists expectations. This work is under development in the Molise CTE research project, funded by the Italian Minister of the Economic Growth (MIMIT), with the aim to leverage the best emerging technologies available, such as Cloud and AI to produce state of the art solutions in the Smart City environment.

For modeling the number of visits in Stopi\'{c}a cave (Serbia) we consider the classical Auto-regressive Integrated Moving Average (ARIMA) model, Machine Learning (ML) method Support Vector Regression (SVR), and hybrid NeuralPropeth method which combines classical and ML concepts. The most accurate predictions were obtained with NeuralPropeth which includes the seasonal component and growing trend of time-series. In addition, non-linearity is modeled by shallow Neural Network (NN), and Google Trend is incorporated as an exogenous variable. Modeling tourist demand represents great importance for management structures and decision-makers due to its applicability in establishing sustainable tourism utilization strategies in environmentally vulnerable destinations such as caves. The data provided insights into the tourist demand in Stopi\'{c}a cave and preliminary data for addressing the issues of carrying capacity within the most visited cave in Serbia.