Shared Autonomous Vehicles (SAVs) are likely to become an important part of the transportation system, making effective human-SAV interactions an important area of research. This paper introduces a dataset of 200 human-SAV interactions to further this area of study. We present an open-source human-SAV conversational dataset, comprising both textual data (e.g., 2,136 human-SAV exchanges) and empirical data (e.g., post-interaction survey results on a range of psychological factors). The dataset's utility is demonstrated through two benchmark case studies: First, using random forest modeling and chord diagrams, we identify key predictors of SAV acceptance and perceived service quality, highlighting the critical influence of response sentiment polarity (i.e., perceived positivity). Second, we benchmark the performance of an LLM-based sentiment analysis tool against the traditional lexicon-based TextBlob method. Results indicate that even simple zero-shot LLM prompts more closely align with user-reported sentiment, though limitations remain. This study provides novel insights for designing conversational SAV interfaces and establishes a foundation for further exploration into advanced sentiment modeling, adaptive user interactions, and multimodal conversational systems.

The rapid growth of mobile banking (m-banking), especially after the COVID-19 pandemic, has reshaped the financial sector. This study analyzes consumer reviews of m-banking apps from five major Canadian banks, collected from Google Play and iOS App stores. Sentiment analysis and topic modeling classify reviews as positive, neutral, or negative, highlighting user preferences and areas for improvement. Data pre-processing was performed with NLTK, a Python language processing tool, and topic modeling used Latent Dirichlet Allocation (LDA). Sentiment analysis compared methods, with Long Short-Term Memory (LSTM) achieving 82\% accuracy for iOS reviews and Multinomial Naive Bayes 77\% for Google Play. Positive reviews praised usability, reliability, and features, while negative reviews identified login issues, glitches, and dissatisfaction with updates.This is the first study to analyze both iOS and Google Play m-banking app reviews, offering insights into app strengths and weaknesses. Findings underscore the importance of user-friendly designs, stable updates, and better customer service. Advanced text analytics provide actionable recommendations for improving user satisfaction and experience.

The advancement of large language model (LLM) based artificial intelligence technologies has been a game-changer, particularly in sentiment analysis. This progress has enabled a shift from highly specialized research environments to practical, widespread applications within the industry. However, integrating diverse AI models for processing complex multimodal data and the associated high costs of feature extraction presents significant challenges. Motivated by the marketing oriented software development +needs, our study introduces a collaborative AI framework designed to efficiently distribute and resolve tasks across various AI systems to address these issues. Initially, we elucidate the key solutions derived from our development process, highlighting the role of generative AI models like \emph{chatgpt}, \emph{google gemini} in simplifying intricate sentiment analysis tasks into manageable, phased objectives. Furthermore, we present a detailed case study utilizing our collaborative AI system in edge and cloud, showcasing its effectiveness in analyzing sentiments across diverse online media channels.

In this paper, we conduct sentiment analysis on social media data to study mass opinion about offshore wind energy. We adapt three machine learning models, namely, TextBlob, VADER, and SentiWordNet because different functions are provided by each model. TextBlob provides subjectivity analysis as well as polarity classification. VADER offers cumulative sentiment scores. SentiWordNet considers sentiments with reference to context and performs classification accordingly. Techniques in NLP are harnessed to gather meaning from the textual data in social media. Data visualization tools are suitably deployed to display the overall results. This work is much in line with citizen science and smart governance via involvement of mass opinion to guide decision support. It exemplifies the role of Machine Learning and NLP here.

In recent years, advancements in large language models have been remarkable, with models such as ChatGPT demonstrating exceptional proficiency in diverse linguistic tasks. The pre-training of large models with billions of parameters, poses a formidable challenge, primarily due to the scarcity of datasets of a commensurate scale for effective training. Nevertheless, innovative strategies have emerged, including methods to fine-tune these pre-trained models using fewer parameters set, as evidenced by models like MiniGPT-4 and LLaVA. Despite their potential in various domains, these models remain limited in their understanding of artistic imagery. They have yet to fully grasp the intricate nuances of art images or to provide an objective articulation of the emotions they evoke, in a manner akin to human perception. This work introduces ArtGPT-4, a pioneering large vision-language model tailored to address the deficiencies of contemporary models in artistic comprehension. ArtGPT-4 underwent training on image-text pairs utilizing a Tesla A100 device in a mere 2 hours, with a dataset comprising approximately 0.52M entries. Impressively, the model can render images with an artistic-understanding and convey the emotions they inspire, mirroring human interpretation. Additionally, this work presents a unique dataset designed to evaluate the efficacy of vision-language models. In subsequent evaluations, ArtGPT-4 not only achieved state-of-the-art performance on the ArtEmis and ArtEmis-v2.0 datasets but also exceeded the established benchmarks introduced in This study, lagging behind professional artists' descriptions by a negligible 0.15 points on a 6-point scale. The code and the pre-trained model are accessible in https://huggingface.co/Tyrannosaurus/ArtGPT-4.

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become increasingly crucial for businesses and organizations seeking to monitor and comprehend customer feedback as well as opinions. Supervised learning algorithms have been popularly employed for this task, but they require human-annotated text to create the classifier. To overcome this challenge, lexicon-based tools have been used. A drawback of lexicon-based algorithms is their reliance on pre-defined sentiment lexicons, which may not capture the full range of sentiments in natural language. ChatGPT is a new product of OpenAI and has emerged as the most popular AI product. It can answer questions on various topics and tasks. This study explores the use of ChatGPT as a tool for data labeling for different sentiment analysis tasks. It is evaluated on two distinct sentiment analysis datasets with varying purposes. The results demonstrate that ChatGPT outperforms other lexicon-based unsupervised methods with significant improvements in overall accuracy. Specifically, compared to the best-performing lexical-based algorithms, ChatGPT achieves a remarkable increase in accuracy of 20% for the tweets dataset and approximately 25% for the Amazon reviews dataset. These findings highlight the exceptional performance of ChatGPT in sentiment analysis tasks, surpassing existing lexicon-based approaches by a significant margin. The evidence suggests it can be used for annotation on different sentiment analysis events and taskss.

There is a vast amount of data generated every second due to the rapidly growing technology in the current world. This area of research attempts to determine the feelings or opinions of people on social media posts. The dataset we used was a multi-source dataset from the comment section of various social networking sites like Twitter, Reddit, etc. Natural Language Processing Techniques were employed to perform sentiment analysis on the obtained dataset. In this paper, we provide a comparative analysis using techniques of lexicon-based, machine learning and deep learning approaches. The Machine Learning algorithm used in this work is Naive Bayes, the Lexicon-based approach used in this work is TextBlob, and the deep-learning algorithm used in this work is LSTM. The rise of the internet has altered how people now express their ideas and thoughts.

Labelling a large quantity of social media data for the task of supervised machine learning is not only time-consuming but also difficult and expensive. On the other hand, the accuracy of supervised machine learning models is strongly related to the quality of the labelled data on which they train, and automatic sentiment labelling techniques could reduce the time and cost of human labelling. We have compared three automatic sentiment labelling techniques: TextBlob, Vader, and Afinn to assign sentiments to tweets without any human assistance. We compare three scenarios: one uses training and testing datasets with existing ground truth labels; the second experiment uses automatic labels as training and testing datasets; and the third experiment uses three automatic labelling techniques to label the training dataset and uses the ground truth labels for testing. The experiments were evaluated on two Twitter datasets: SemEval-2013 (DS-1) and SemEval-2016 (DS-2). Results show that the Afinn labelling technique obtains the highest accuracy of 80.17% (DS-1) and 80.05% (DS-2) using a BiLSTM deep learning model. These findings imply that automatic text labelling could provide significant benefits, and suggest a feasible alternative to the time and cost of human labelling efforts.

If a natural language processing (NLP) library is not hosted on GitHub, it likely does not currently exist for user access. As for GitHub, if you do not already use it, you will eventually have to, whether for an interview, higher learning, or a profession. GitHub provides a platform for developers to share their code with others; indeed, a wealth of knowledge and experience is available for users who want to learn NLP. On top of that, GitHub allows users to fork repositories, simplifying the process of creating your own version of an existing library or toolkit. You also have access to git, not the easiest method to learn, which allows users to track changes made to their codebase, making it unchallenging to maintain your development environment.

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