student comment
Teaching at Scale: Leveraging AI to Evaluate and Elevate Engineering Education
Chamberland, Jean-Francois, Carlisle, Martin C., Jayaraman, Arul, Narayanan, Krishna R., Palsole, Sunay, Watson, Karan
Evaluating teaching effectiveness at scale remains a persistent challenge for large universities, particularly within engineering programs that enroll tens of thousands of students. Traditional methods, such as manual review of student evaluations, are often impractical, leading to overlooked insights and inconsistent data use. This article presents a scalable, AI-supported framework for synthesizing qualitative student feedback using large language models. The system employs hierarchical summarization, anonymization, and exception handling to extract actionable themes from open-ended comments while upholding ethical safeguards. Visual analytics contextualize numeric scores through percentile-based comparisons, historical trends, and instructional load. The approach supports meaningful evaluation and aligns with best practices in qualitative analysis and educational assessment, incorporating student, peer, and self-reflective inputs without automating personnel decisions. We report on its successful deployment across a large college of engineering. Preliminary validation through comparisons with human reviewers, faculty feedback, and longitudinal analysis suggests that LLM-generated summaries can reliably support formative evaluation and professional development. This work demonstrates how AI systems, when designed with transparency and shared governance, can promote teaching excellence and continuous improvement at scale within academic institutions.
SentiDrop: A Multi Modal Machine Learning model for Predicting Dropout in Distance Learning
Zerkouk, Meriem, Mihoubi, Miloud, Chikhaoui, Belkacem
School dropout is a serious problem in distance learning, where early detection is crucial for effective intervention and student perseverance. Predicting student dropout using available educational data is a widely researched topic in learning analytics. Our partner's distance learning platform highlights the importance of integrating diverse data sources, including socio-demographic data, behavioral data, and sentiment analysis, to accurately predict dropout risks. In this paper, we introduce a novel model that combines sentiment analysis of student comments using the Bidirectional Encoder Representations from Transformers (BERT) model with socio-demographic and behavioral data analyzed through Extreme Gradient Boosting (XGBoost). We fine-tuned BERT on student comments to capture nuanced sentiments, which were then merged with key features selected using feature importance techniques in XGBoost. Our model was tested on unseen data from the next academic year, achieving an accuracy of 84%, compared to 82% for the baseline model. Additionally, the model demonstrated superior performance in other metrics, such as precision and F1-score. The proposed method could be a vital tool in developing personalized strategies to reduce dropout rates and encourage student perseverance.
Exploring the Efficacy of ChatGPT in Analyzing Student Teamwork Feedback with an Existing Taxonomy
Katz, Andrew, Wei, Siqing, Nanda, Gaurav, Brinton, Christopher, Ohland, Matthew
Teamwork is a critical component of many academic and professional settings. In those contexts, feedback between team members is an important element to facilitate successful and sustainable teamwork. However, in the classroom, as the number of teams and team members and frequency of evaluation increase, the volume of comments can become overwhelming for an instructor to read and track, making it difficult to identify patterns and areas for student improvement. To address this challenge, we explored the use of generative AI models, specifically ChatGPT, to analyze student comments in team based learning contexts. Our study aimed to evaluate ChatGPT's ability to accurately identify topics in student comments based on an existing framework consisting of positive and negative comments. Our results suggest that ChatGPT can achieve over 90\% accuracy in labeling student comments, providing a potentially valuable tool for analyzing feedback in team projects. This study contributes to the growing body of research on the use of AI models in educational contexts and highlights the potential of ChatGPT for facilitating analysis of student comments.