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Hide or Highlight: Understanding the Impact of Factuality Expression on User Trust

Do, Hyo Jin, Geyer, Werner

arXiv.org Artificial Intelligence

Large language models are known to produce outputs that are plausible but factually incorrect. To prevent people from making erroneous decisions by blindly trusting AI, researchers have explored various ways of communicating factuality estimates in AI-generated outputs to end-users. However, little is known about whether revealing content estimated to be factually incorrect influences users' trust when compared to hiding it altogether. We tested four different ways of disclosing an AI-generated output with factuality assessments: transparent (highlights less factual content), attention (highlights factual content), opaque (removes less factual content), ambiguity (makes less factual content vague), and compared them with a baseline response without factuality information. We conducted a human subjects research (N = 148) using the strategies in question-answering scenarios. We found that the opaque and ambiguity strategies led to higher trust while maintaining perceived answer quality, compared to the other strategies. We discuss the efficacy of hiding presumably less factual content to build end-user trust.


Real-World Receptivity to Adaptive Mental Health Interventions: Findings from an In-the-Wild Study

Sahu, Nilesh Kumar, Sneh, Aditya, Gupta, Snehil, Lone, Haroon R

arXiv.org Artificial Intelligence

The rise of mobile health (mHealth) technologies has enabled real-time monitoring and intervention for mental health conditions using passively sensed smartphone data. Building on these capabilities, Just-in-Time Adaptive Interventions (JITAIs) seek to deliver personalized support at opportune moments, adapting to users' evolving contexts and needs. Although prior research has examined how context affects user responses to generic notifications and general mHealth messages, relatively little work has explored its influence on engagement with actual mental health interventions. Furthermore, while much of the existing research has focused on detecting when users might benefit from an intervention, less attention has been paid to understanding receptivity, i.e., users' willingness and ability to engage with and act upon the intervention. In this study, we investigate user receptivity through two components: acceptance(acknowledging or engaging with a prompt) and feasibility (ability to act given situational constraints). We conducted a two-week in-the-wild study with 70 students using a custom Android app, LogMe, which collected passive sensor data and active context reports to prompt mental health interventions. The adaptive intervention module was built using Thompson Sampling, a reinforcement learning algorithm. We address four research questions relating smartphone features and self-reported contexts to acceptance and feasibility, and examine whether an adaptive reinforcement learning approach can optimize intervention delivery by maximizing a combined receptivity reward. Our results show that several types of passively sensed data significantly influenced user receptivity to interventions. Our findings contribute insights into the design of context-aware, adaptive interventions that are not only timely but also actionable in real-world settings.


Optimal Interactive Learning on the Job via Facility Location Planning

Vats, Shivam, Zhao, Michelle, Callaghan, Patrick, Jia, Mingxi, Likhachev, Maxim, Kroemer, Oliver, Konidaris, George

arXiv.org Artificial Intelligence

Collaborative robots must continually adapt to novel tasks and user preferences without overburdening the user. While prior interactive robot learning methods aim to reduce human effort, they are typically limited to single-task scenarios and are not well-suited for sustained, multi-task collaboration. We propose COIL (Cost-Optimal Interactive Learning) -- a multi-task interaction planner that minimizes human effort across a sequence of tasks by strategically selecting among three query types (skill, preference, and help). When user preferences are known, we formulate COIL as an uncapacitated facility location (UFL) problem, which enables bounded-suboptimal planning in polynomial time using off-the-shelf approximation algorithms. We extend our formulation to handle uncertainty in user preferences by incorporating one-step belief space planning, which uses these approximation algorithms as subroutines to maintain polynomial-time performance. Simulated and physical experiments on manipulation tasks show that our framework significantly reduces the amount of work allocated to the human while maintaining successful task completion.


Beyond Words: How Large Language Models Perform in Quantitative Management Problem-Solving

Kuzmanko, Jonathan

arXiv.org Artificial Intelligence

This study examines how Large Language Models (LLMs) perform when tackling quantitative management decision problems in a zero-shot setting. Drawing on 900 responses generated by five leading models across 20 diverse managerial scenarios, our analysis explores whether these base models can deliver accurate numerical decisions under varying presentation formats, scenario complexities, and repeated attempts. Contrary to prior findings, we observed no significant effects of text presentation format (direct, narrative, or tabular) or text length on accuracy. However, scenario complexity -- particularly in terms of constraints and irrelevant parameters -- strongly influenced performance, often degrading accuracy. Surprisingly, the models handled tasks requiring multiple solution steps more effectively than expected. Notably, only 28.8\% of responses were exactly correct, highlighting limitations in precision. We further found no significant ``learning effect'' across iterations: performance remained stable across repeated queries. Nonetheless, significant variations emerged among the five tested LLMs, with some showing superior binary accuracy. Overall, these findings underscore both the promise and the pitfalls of harnessing LLMs for complex quantitative decision-making, informing managers and researchers about optimal deployment strategies.


OceanChat: The Effect of Virtual Conversational AI Agents on Sustainable Attitude and Behavior Change

Pataranutaporn, Pat, Doudkin, Alexander, Maes, Pattie

arXiv.org Artificial Intelligence

Marine ecosystems face unprecedented threats from climate change and plastic pollution, yet traditional environmental education often struggles to translate awareness into sustained behavioral change. This paper presents OceanChat, an interactive system leveraging large language models to create conversational AI agents represented as animated marine creatures -- specifically a beluga whale, a jellyfish, and a seahorse -- designed to promote environmental behavior (PEB) and foster awareness through personalized dialogue. Through a between-subjects experiment (N=900), we compared three conditions: (1) Static Scientific Information, providing conventional environmental education through text and images; (2) Static Character Narrative, featuring first-person storytelling from 3D-rendered marine creatures; and (3) Conversational Character Narrative, enabling real-time dialogue with AI-powered marine characters. Our analysis revealed that the Conversational Character Narrative condition significantly increased behavioral intentions and sustainable choice preferences compared to static approaches. The beluga whale character demonstrated consistently stronger emotional engagement across multiple measures, including perceived anthropomorphism and empathy. However, impacts on deeper measures like climate policy support and psychological distance were limited, highlighting the complexity of shifting entrenched beliefs. Our work extends research on sustainability interfaces facilitating PEB and offers design principles for creating emotionally resonant, context-aware AI characters. By balancing anthropomorphism with species authenticity, OceanChat demonstrates how interactive narratives can bridge the gap between environmental knowledge and real-world behavior change.


Gaze Behavior During a Long-Term, In-Home, Social Robot Intervention for Children with ASD

Ramnauth, Rebecca, Shic, Frederick, Scassellati, Brian

arXiv.org Artificial Intelligence

Atypical gaze behavior is a diagnostic hallmark of Autism Spectrum Disorder (ASD), playing a substantial role in the social and communicative challenges that individuals with ASD face. This study explores the impacts of a month-long, in-home intervention designed to promote triadic interactions between a social robot, a child with ASD, and their caregiver. Our results indicate that the intervention successfully promoted appropriate gaze behavior, encouraging children with ASD to follow the robot's gaze, resulting in more frequent and prolonged instances of spontaneous eye contact and joint attention with their caregivers. Additionally, we observed specific timelines for behavioral variability and novelty effects among users. Furthermore, diagnostic measures for ASD emerged as strong predictors of gaze patterns for both caregivers and children. These results deepen our understanding of ASD gaze patterns and highlight the potential for clinical relevance of robot-assisted interventions.


Pop-out vs. Glue: A Study on the pre-attentive and focused attention stages in Visual Search tasks

Beukelman, Hendrik, Rodrigues, Wilder C.

arXiv.org Artificial Intelligence

Success in these tasks depends on factors like awareness, cognitive abilities, and the nature of the search itself. Some studies have explored the complexities of visual search, focusing on asymmetry, where locating target A among distractors B is easier than finding B among A. Our research specifically examines the asymmetry between finding an oblique line among straight lines versus a straight line among oblique lines. Anne Treisman's study (Treisman & Gelade, 1980) [3] found that certain features, like colour, are more easily detected than others, such as orientation. Further, Treisman & Gormican (1988) [4] showed that identifying a vertical target among oblique distractors took longer than identifying an oblique target among vertical distractors, this supports the idea that a basic feature enhances detection. We aim to replicate these findings with the following research question: Does searching for an oblique target among vertical distractors result in search asymmetry, and vice versa? We anticipate a'pop-out' effect when participants search for an oblique target among vertical distractors, suggesting a parallel search. As opposed to a serial search pattern in the reverse condition. Consistent with Treisman & Gormican's findings [4], we predict faster identification of oblique targets, aligning with the'pop-out' effect, while vertical targets will require focused attention ('glue' phase), particularly as distractor numbers increase.


TALE-teller: Tendon-Actuated Linked Element Robotic Testbed for Investigating Tail Functions

Zhang, Margaret J., Pradhan, Anvay A., Brei, Zachary, Bu, Xiangyun, Ye, Xiang, Jamal, Saima, Lim, Chae Woo, Huang, Xiaonan, Moore, Talia Y.

arXiv.org Artificial Intelligence

Tails serve various functions in both robotics and biology, including expression, grasping, and defense. The vertebrate tails associated with these functions exhibit diverse patterns of vertebral lengths, but the precise mechanisms linking form to function have not yet been established. Vertebrate tails are complex musculoskeletal structures, making both direct experimentation and computational modeling challenging. This paper presents Tendon-Actuated Linked-Element (TALE), a modular robotic test bed to explore how tail morphology influences function. By varying 3D printed bones, silicone joints, and tendon configurations, TALE can match the morphology of extant, extinct, and even theoretical tails. We first characterized the stiffness of our joint design empirically and in simulation before testing the hypothesis that tails with different vertebral proportions curve differently. We then compared the maximum bending state of two common vertebrate proportions and one theoretical morphology. Uniform bending of joints with different vertebral proportions led to substantial differences in the location of the tail tip, suggesting a significant influence on overall tail function. Future studies can introduce more complex morphologies to establish the mechanisms of diverse tail functions. With this foundational knowledge, we will isolate the key features underlying tail function to inform the design for robotic tails. Images and videos can be found on TALE's project page: https://www.embirlab.com/tale.


Avatar Visual Similarity for Social HCI: Increasing Self-Awareness

Hilpert, Bernhard, da Silva, Claudio Alves, Christidis, Leon, Bhuvaneshwara, Chirag, Gebhard, Patrick, Nunnari, Fabrizio, Tsovaltzi, Dimitra

arXiv.org Artificial Intelligence

Self-awareness is a critical factor in social human-human interaction and, hence, in social HCI interaction. Increasing self-awareness through mirrors or video recordings is common in face-to-face trainings, since it influences antecedents of self-awareness like explicit identification and implicit affective identification (affinity). However, increasing self-awareness has been scarcely examined in virtual trainings with virtual avatars, which allow for adjusting the similarity, e.g. to avoid negative effects of self-consciousness. Automatic visual similarity in avatars is an open issue related to high costs. It is important to understand which features need to be manipulated and which degree of similarity is necessary for self-awareness to leverage the added value of using avatars for self-awareness. This article examines the relationship between avatar visual similarity and increasing self-awareness in virtual training environments. We define visual similarity based on perceptually important facial features for human-human identification and develop a theory-based methodology to systematically manipulate visual similarity of virtual avatars and support self-awareness. Three personalized versions of virtual avatars with varying degrees of visual similarity to participants were created (weak, medium and strong facial features manipulation). In a within-subject study (N=33), we tested effects of degree of similarity on perceived similarity, explicit identification and implicit affective identification (affinity). Results show significant differences between the weak similarity manipulation, and both the strong manipulation and the random avatar for all three antecedents of self-awareness. An increasing degree of avatar visual similarity influences antecedents of self-awareness in virtual environments.


The impact of labeling automotive AI as "trustworthy" or "reliable" on user evaluation and technology acceptance

Dorsch, John, Deroy, Ophelia

arXiv.org Artificial Intelligence

This study explores whether labeling AI as "trustworthy" or "reliable" influences user perceptions and acceptance of automotive AI technologies. Using a one-way between-subjects design, the research involved 478 online participants who were presented with guidelines for either trustworthy or reliable AI. Participants then evaluated three vignette scenarios and completed a modified version of the Technology Acceptance Model, which included variables such as perceived ease of use, human-like trust, and overall attitude. Although labeling AI as "trustworthy" did not significantly influence judgments on specific scenarios, it increased perceived ease of use and human-like trust, particularly benevolence. This suggests a positive impact on usability and an anthropomorphic effect on user perceptions. The study provides insights into how specific labels can influence attitudes toward AI technology.