For workers reconsidering their jobs amid the Great Resignation triggered by the pandemic, there is a new trusted source of career advice: artificial intelligence. Though economists are hard-pressed to quantify it, a population-wide career crisis has played a role in the current labor shortage, and that is reflected in a new survey of workers from Oracle. It finds 93% of individuals saying they took the last year to reflect on what is important; and 88% thinking about what success means to them. "For many of them that definition has changed," said Yvette Cameron, senior vice president, Oracle Cloud Human Capital Management. Further, Oracle found 75% of workers saying they feel stuck personally and professionally and there is growing reliance on technology to make career decisions.

What will "the new normal" look like for our HR leaders as we approach 2020? It's been nine years since McKinsey & Company coined the phrase, 'the new normal," referring to the fundamental changes in the business landscape following the Great Recession of 2008. We are witnessing revolutionary, not just incremental change. As Paul Daugherty said in his best selling book, "Human Machine: Re-imagining Work in the Age of AI," the workplace experience is changing in profound ways. According to research conducted by Accenture and the World Economic Forum, 87% of workers polled believe new technologies like artificial intelligence will improve their work experience and they are willing to invest their free time over the next few years to learn new skills to supplement their current ones.