Personalized Conversational Information Retrieval (CIR) has seen rapid progress in recent years, driven by the development of Large Language Models (LLMs). Personalized CIR aims to enhance document retrieval by leveraging user-specific information, such as preferences, knowledge, or constraints, to tailor responses to individual needs. A key resource for this task is the TREC iKAT 2023 dataset, designed to evaluate personalization in CIR pipelines. Building on this resource, Mo et al. explored several strategies for incorporating Personal Textual Knowledge Bases (PTKB) into LLM-based query reformulation. Their findings suggested that personalization from PTKBs could be detrimental and that human annotations were often noisy. However, these conclusions were based on single-run experiments using the GPT-3.5 Turbo model, raising concerns about output variability and repeatability. In this reproducibility study, we rigorously reproduce and extend their work, focusing on LLM output variability and model generalization. We apply the original methods to the new TREC iKAT 2024 dataset and evaluate a diverse range of models, including Llama (1B-70B), Qwen-7B, GPT-4o-mini. Our results show that human-selected PTKBs consistently enhance retrieval performance, while LLM-based selection methods do not reliably outperform manual choices. We further compare variance across datasets and observe higher variability on iKAT than on CAsT, highlighting the challenges of evaluating personalized CIR. Notably, recall-oriented metrics exhibit lower variance than precision-oriented ones, a critical insight for first-stage retrievers. Finally, we underscore the need for multi-run evaluations and variance reporting when assessing LLM-based CIR systems. By broadening evaluation across models, datasets, and metrics, our study contributes to more robust and generalizable practices for personalized CIR.

Personalized conversational information retrieval (CIR) combines conversational and personalizable elements to satisfy various users' complex information needs through multi-turn interaction based on their backgrounds. The key promise is that the personal textual knowledge base (PTKB) can improve the CIR effectiveness because the retrieval results can be more related to the user's background. However, PTKB is noisy: not every piece of knowledge in PTKB is relevant to the specific query at hand. In this paper, we explore and test several ways to select knowledge from PTKB and use it for query reformulation by using a large language model (LLM). The experimental results show the PTKB might not always improve the search results when used alone, but LLM can help generate a more appropriate personalized query when high-quality guidance is provided.

This paper contains what the Georgetown InfoSense group has done in regard to solving the challenges presented by TREC iKAT 2023. Our submitted runs outperform the median runs by a significant margin, exhibiting superior performance in nDCG across various cut numbers and in overall success rate. Our approach uses a Generate-Retrieve-Generate method, which we've found to greatly outpace Retrieve-Then-Generate approaches for the purposes of iKAT. Our solution involves the use of Large Language Models (LLMs) for initial answers, answer grounding by BM25, passage quality filtering by logistic regression, and answer generation by LLMs again. We leverage several purpose-built Language Models, including BERT, Chat-based, and text-to-transfer-based models, for text understanding, classification, generation, and summarization. The official results of the TREC evaluation contradict our initial self-evaluation, which may suggest that a decrease in the reliance on our retrieval and classification methods is better. Nonetheless, our findings suggest that the sequence of involving these different components matters, where we see an essentiality of using LLMs before using search engines.