There's often a misconception that artificial intelligence (AI) is only applicable to businesses in the B2C space. It's thought that since B2C companies have more customers, they have more data to leverage to make AI impactful. However, this couldn't be further from the truth. AI is as relevant to a B2B company as it is to a B2C company. It's important for every B2B company to evaluate the ways AI can help them produce better products, provide better services, and improve business processes.

There's often a misconception that artificial intelligence (AI) is only applicable to businesses in the B2C space. It's thought that since B2C companies have more customers, they have more data to leverage to make AI impactful. However, this couldn't be further from the truth. AI is as relevant to a B2B company as it is to a B2C company. It's important for every B2B company to evaluate the ways AI can help them produce better products, provide better services, and improve business processes.

There's often a misconception that artificial intelligence (AI) is only applicable to businesses in the B2C space. It's thought that since B2C companies have more customers, they have more data to leverage to make AI impactful. However, this couldn't be further from the truth. AI is as relevant to a B2B company as it is to a B2C company. It's important for every B2B company to evaluate the ways AI can help them produce better products, provide better services, and improve business processes.

Chatbots are one of the key opportunities to balance the budget-cuts, handle pressure to deliver services and manage the staff shortages. According to a survey by the Local Government Information Unit (LGiU), 64% of councillors in England believe that digital transformation will have a positive impact on the wellbeing of people in their areas over the next ten years. It strongly supports the increasing influence of artificial intelligence in public sector to streamline service delivery. By 2021, over 50% of enterprises will invest more on bots and Chatbot than traditional mobile app development, suggests Gartner. There are various applications to harness the Chatbot utility.

At 48 years old, Kersti Kaljulaid is Estonia's youngest president ever, and its first female president. A marathon runner with degrees in genetics and an MBA, she spent a career behind the scenes--mostly as a European government auditor--before being elected by Estonia's legislature in 2016. Known for its digital government, tax, and medical systems, Estonia is planning for the future. The country's "e-resident" program--which allows global citizens to obtain a government-issued ID card and set up remotely-operated businesses in Estonia--has attracted 35,000 people since 2014. Now the government is discussing a proposal to grant some rights to artificially intelligent systems.