No-code AI solutions are helping more businesses to get started on their AI journeys than ever. AI News caught up with Stefano Somenzi, CTO at Athics, to get his thoughts on no-code AI and the development of virtual agents. AI News: Do you think "no-code" will help more businesses to begin their AI journeys? Stefano Somenzi: The real advantage of "no code" is not just the reduced effort required for businesses to get things done, it is also centered around changing the role of the user who will build the AI solution. "No code" means that the AI solution is built not by a data scientist but by the process owner.

Robotic process automation (RPA) and its next evolutionary stage, intelligent process automation, promise to drive improvements in efficiencies and process outcomes. However, how can business leaders evaluate how to integrate intelligent automation into business processes? What is an appropriate division of labor between humans and machines? How should combined human-AI teams be evaluated? For RPA, often the human labor cost and the robotic labor cost are directly compared to make an automation decision. In this position paper, we argue for a broader view that incorporates the potential for multiple levels of autonomy and human involvement, as well as a wider range of metrics beyond productivity when integrating digital workers into a business process

Process Management in the Era of Work from Home is all about "Deskless" workers, distributed all over in various time zones doing work in concert with each other and potentially robots and bots. The future is now for the future of work. Almost overnight, millions of us are working from home, across the globe, doing our jobs, being good social citizens, and embracing hardship and navigating the current circumstances with skills, will, and a bit of serenity. We are in the middle of a massive tidal shift of deskless and distributed employees working from home. Employers have to navigate several minefields to make work happen from home.

More enterprises are implementing robotics process automation (RPA) to increase operational efficiencies. However, some implementations have faltered because the lines of business weren't able to contemplate all of the technical and governance issues or IT built a solution that doesn't really align with business needs. Who should own RPA shouldn't be an either/or proposition. Business and IT leaders, as well as process owners, should work together within the context of an enterprise automation strategy. Some RPA vendors have successfully targeted business units that wanted to implement a solution quickly.