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Better Slow than Sorry: Introducing Positive Friction for Reliable Dialogue Systems

İnan, Mert, Sicilia, Anthony, Dey, Suvodip, Dongre, Vardhan, Srinivasan, Tejas, Thomason, Jesse, Tür, Gökhan, Hakkani-Tür, Dilek, Alikhani, Malihe

arXiv.org Artificial Intelligence

While theories of discourse and cognitive science have long recognized the value of unhurried pacing, recent dialogue research tends to minimize friction in conversational systems. Yet, frictionless dialogue risks fostering uncritical reliance on AI outputs, which can obscure implicit assumptions and lead to unintended consequences. To meet this challenge, we propose integrating positive friction into conversational AI, which promotes user reflection on goals, critical thinking on system response, and subsequent re-conditioning of AI systems. We hypothesize systems can improve goal alignment, modeling of user mental states, and task success by deliberately slowing down conversations in strategic moments to ask questions, reveal assumptions, or pause. We present an ontology of positive friction and collect expert human annotations on multi-domain and embodied goal-oriented corpora. Experiments on these corpora, along with simulated interactions using state-of-the-art systems, suggest incorporating friction not only fosters accountable decision-making, but also enhances machine understanding of user beliefs and goals, and increases task success rates.


Blind Image Deblurring with Unknown Kernel Size and Substantial Noise

Zhuang, Zhong, Li, Taihui, Wang, Hengkang, Sun, Ju

arXiv.org Artificial Intelligence

Blind image deblurring (BID) has been extensively studied in computer vision and adjacent fields. Modern methods for BID can be grouped into two categories: single-instance methods that deal with individual instances using statistical inference and numerical optimization, and data-driven methods that train deep-learning models to deblur future instances directly. Data-driven methods can be free from the difficulty in deriving accurate blur models, but are fundamentally limited by the diversity and quality of the training data -- collecting sufficiently expressive and realistic training data is a standing challenge. In this paper, we focus on single-instance methods that remain competitive and indispensable. However, most such methods do not prescribe how to deal with unknown kernel size and substantial noise, precluding practical deployment. Indeed, we show that several state-of-the-art (SOTA) single-instance methods are unstable when the kernel size is overspecified, and/or the noise level is high. On the positive side, we propose a practical BID method that is stable against both, the first of its kind. Our method builds on the recent ideas of solving inverse problems by integrating the physical models and structured deep neural networks, without extra training data. We introduce several crucial modifications to achieve the desired stability. Extensive empirical tests on standard synthetic datasets, as well as real-world NTIRE2020 and RealBlur datasets, show the superior effectiveness and practicality of our BID method compared to SOTA single-instance as well as data-driven methods. The code of our method is available at: \url{https://github.com/sun-umn/Blind-Image-Deblurring}.