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How Artificial Intelligence Will Create Jobs, Improve Human Efficiency - THISDAYLIVE

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Contrary to envisaged fears that emerging technology like Artificial Intelligence (AI) will put a lot of humans out of jobs, SAS, a global technology solution company has said the computerised system if well applied, will create more jobs and help improve human efficiency, using data analytics. The information on the role of AI in business growth was revealed at the SAS Road to Digital Transformation and Artificial Intelligence Workshop, which held in Lagos on Tuesday. Senior Business Solution Manager, Advanced Analytics and AI at SAS, Mr. Larry Orimoloye, argued that emerging technology like AI was actually transforming businesses creating more jobs and enhancing business efficiency. According to him, in a customer operation centre where humans are responding to customers' complaints, a lot of training and investment are being put into in to enable the staff respond accurately to customers' needs and challenges. However, he pointed out that this is something that machines like robots can easily do because they have been programmed to do so and they have the intelligence to it accurately.