That Artificial Intelligence will replace the need for a human workforce, is a misconception. Rather, AI is an effective tool that can support a business to build a more efficient workforce and assist with cost-saving initiatives. This is the view of Wessel Oosthuizen, Senior Manager, TMT, Deloitte Africa, who says that skills and capacity building in the field of AI, as well as critical thinking and a workforce that understands how to leverage this technology – are key for businesses to remain relevant in a rapidly changing world. "Individuals with finance, engineering or computer science backgrounds – who understand both the possibilities that AI presents and its limitations – are priceless. They combine their subject matter expertise, critical thinking, data analysis and innovation, with AI tools and techniques to help their organisations make the most of AI and similar technologies" said Oosthuizen. His sentiments are echoed in Deloitte's recently released 18th edition of its Technology, Media & Telecommunications Predictions (TMT Predictions), which finds that while enterprise software and cloud-based development platforms can provide effective gateways to AI, they are not a substitute for having at least some technical AI talent, in-house.