ontovpa
Widening the Dialogue Workflow Modeling Bottleneck in Ontology-Based Personal Assistants
Wessel, Michael, Kalns, Edgar, Acharya, Girish, Kathol, Andreas
We present a new approach to dialogue specification for Virtual Personal Assistants (VPAs) based on so-called dialogue workflow graphs, with several demonstrated advantages over current ontology-based methods. Our new dialogue specification language (DSL) enables customers to more easily participate in the VPA modeling process due to a user-friendly modeling framework. Resulting models are also significantly more compact. VPAs can be developed much more rapidly. The DSL is a new modeling layer on top of our ontology-based Dialogue Management (DM) framework OntoVPA. We explain the rationale and benefits behind the new language and support our claims with concrete reduced Level-of-Effort (LOE) numbers from two recent OntoVPA projects.
- North America > United States > California > Santa Clara County > Palo Alto (0.14)
- Europe > United Kingdom > England > Cambridgeshire > Cambridge (0.14)
- North America > United States > Pennsylvania > Philadelphia County > Philadelphia (0.04)
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- Information Technology > Artificial Intelligence > Representation & Reasoning > Personal Assistant Systems (1.00)
- Information Technology > Artificial Intelligence > Representation & Reasoning > Ontologies (1.00)
- Information Technology > Artificial Intelligence > Natural Language > Discourse & Dialogue (1.00)