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Omniflow – Digital Workspace

#artificialintelligence

Analytics and Artificial Intelligence ensure that work is completed in the optimum way Operating performance is tracked in detail in real time. Automatically distributes work for completion according to parameters set by you – Like an aeroplane's autopilot navigation along a fight path Identifies patterns in workload, operational costs and user behaviour to highlight optimum performance, improvement opportunities and areas for review Automatically map your business processes as they have been performed One of the biggest challenges facing organisations today is the hype around "Straight Through Processing" (STP) Typically, many business processes do not provide a strong ROI when converting to STP Omniflow's Artificial Intelligence will identify processes and tasks where STP will provide maximum ROI and then automate only the steps where ROI is evident In partnership with Process Automation Group, P&N Bank recently implemented the Omnifow Digital Workspace which has transformed the approach and outputs of our Operations Team. With Omniflow, we have real-time visibility of the workload and have achieved significant member experience and productivity improvements. The system is easy to use and has gained team member support resulting in benefit realisation within days of implementation.


Omniflow – Digital Workspace

#artificialintelligence

In today's digital world, work can arrive at your organisation in a multitude of ways – email, digital forms, web chat, phone calls, paper, face to face etc. It's increasingly difficult to meet customer expectations, reduce operating costs and simply keep control of your operation – The Omniflow Digital Workspace solves all of these issues and more Analytics and Artificial Intelligence ensure that work is completed in the optimum way Operating performance is tracked in detail in real time. Omniflow does not replace your existing systems. Omniflow is developed using the latest technologies and design principles to maximise interoperability. Automatically distributes work for completion according to parameters set by you – Like an aeroplane's autopilot navigation along a fight path Identifies patterns in workload, operational costs and user behaviour to highlight optimum performance, improvement opportunities and areas for review Automatically map your business processes as they have been performed One of the biggest challenges facing organisations today is the hype around "Straight Through Processing" (STP) Typically, many business processes do not provide a strong ROI when converting to STP Omniflow's Artificial Intelligence will identify processes and tasks where STP will provide maximum ROI and then automate only the steps where ROI is evident In partnership with Process Automation Group, P&N Bank recently implemented the Omnifow Digital Workspace which has transformed the approach and outputs of our Operations Team.