The coronavirus pandemic has tested public health systems globally. Few novel and infectious diseases around the world have ever posed such dramatic challenges as the novel coronavirus SARS-CoV-2, which causes COVID-19. With highly efficient human-to-human transmission and high mortality rates, COVID19 led the World Health Organization to declare a public health emergency of international concern and caused countries around the world to reassess their public health capabilities. The United Arab Emirates, like other members of the international community, faced the unprecedented challenge of ensuring public health and safety while minimizing economic fallout. These efforts by the U.A.E.'s leadership allowed the U.A.E. to be globally ranked as one of the top countries, and the highest in the Arab world, in terms of its COVID-19 response. VPS Healthcare is an integrated healthcare service provider with 22 operational hospitals, over 125 healthcare centres, 13000 employees, one of the largest pharmaceutical manufacturing plants in Dubai and medical support services spread across the Middle East, Europe and India. By providing comprehensive patient management at international quality standards across the MENA Region and beyond and to the entire strata of community, VPS Healthcare reflects a brand image of excellence in healthcare delivery system.

Artificial intelligence is improving the ability of healthcare providers to effectively respond to the coronavirus pandemic – allowing for faster diagnoses and speedy dissemination of trusted information as well as detecting fraudulent insurance claims and accurately evaluating patient data in real time. SoftBank-backed AI company Automation Anywhere is offering free healthcare bots to help the industry manage increased workloads due to the outbreak. "Bots are software that will be configured within the company's system in 24 to 48 hours. They can keep a track of infected people, analyse data, find new trends and perform clerical tasks," Milan Sheth, the company's executive vice president for India, the Middle East and Africa, told The National. Collaborating with one of its technology partners in Macau, Automation Anywhere has developed a global positioning system-enabled dashboard that shows local statistics, sites of infection, hospital wait times, local availability of masks and other useful information which is updated every few minutes.