Cleanlab hopes that its tool will make large language models more attractive to businesses worried about how much stuff they invent. "I think people know LLMs will change the world, but they've just got hung up on the damn hallucinations," says Cleanlab CEO Curtis Northcutt. Chatbots are quickly becoming the dominant way people look up information on a computer. Search engines are being redesigned around the technology. Office software used by billions of people every day to create everything from school assignments to marketing copy to financial reports now comes with chatbots built in.

Learning exists in the context of data, yet notions of confidence typically focus on model predictions, not label quality. Confident learning (CL) is an alternative approach which focuses instead on label quality by characterizing and identifying label errors in datasets, based on the principles of pruning noisy data, counting with probabilistic thresholds to estimate noise, and ranking examples to train with confidence. Whereas numerous studies have developed these principles independently, here, we combine them, building on the assumption of a class-conditional noise process to directly estimate the joint distribution between noisy (given) labels and uncorrupted (unknown) labels. This results in a generalized CL which is provably consistent and experimentally performant. We present sufficient conditions where CL exactly finds label errors, and show CL performance exceeding seven recent competitive approaches for learning with noisy labels on the CIFAR dataset. Uniquely, the CL framework is not coupled to a specific data modality or model (e.g., we use CL to find several label errors in the presumed error-free MNIST dataset and improve sentiment classification on text data in Amazon Reviews). We also employ CL on ImageNet to quantify ontological class overlap (e.g., estimating 645 missile images are mislabeled as their parent class projectile), and moderately increase model accuracy (e.g., for ResNet) by cleaning data prior to training. These results are replicable using the open-source cleanlab release.

The current boom in artificial intelligence can be traced back to 2012 and a breakthrough during a competition built around ImageNet, a set of 14 million labeled images. In the competition, a method called deep learning, which involves feeding examples to a giant simulated neural network, proved dramatically better at identifying objects in images than other approaches. That kick-started interest in using AI to solve different problems. But research revealed this week shows that ImageNet and nine other key AI data sets contain many errors. Researchers at MIT compared how an AI algorithm trained on the data interprets an image with the label that was applied to it.