Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, and NetNordic Denmark, a system integrator in cloud and the only authorized Talkdesk partner in the Nordics, are collaborating to deliver a contact center solution for Nilfisk. The Danish pioneer in cleaning technology and premium cleaning products selected the Talkdesk solution – with implementation by NetNordic – because its unique artificial intelligence (AI)-powered workforce engagement features will allow Nilfisk to transform both the agent and customer experience (CX). "We aim to provide seamless experiences across every touch point for our customers" Danish engineer P.A. Fisker founded Nilfisk in 1906, inspired by a love of knowledge and his ambition to build a company driven by technology. In 1910, the company developed and patented the first electric vacuum cleaner in Europe, setting the foundations for a 100 year commitment to delivering innovative cleaning solutions. Today, Nilfisk continues to advance floorcare and cleaning technology across the globe.

Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, and NetNordic Denmark, a system integrator in cloud and the only authorized Talkdesk partner in the Nordics, are collaborating to deliver a contact center solution for Nilfisk. The Danish pioneer in cleaning technology and premium cleaning products selected the Talkdesk solution – with implementation by NetNordic – because its unique artificial intelligence (AI)-powered workforce engagement features will allow Nilfisk to transform both the agent and customer experience (CX). AI and ML News: Why SMBs Shouldn't Be Afraid of Artificial Intelligence (AI) "With the Talkdesk solution, Nilfisk can make every customer conversation matter. We're proud to partner with NetNordic and Nilfisk to create customer experiences that delight." Danish engineer P.A. Fisker founded Nilfisk in 1906, inspired by a love of knowledge and his ambition to build a company driven by technology.

Danish Nilfisk Holding A/S began being listed on the NASDAQ Stock Exchange under symbol NLFSK after being spun off from NKT A/S, a Danish conglomerate. Nilfisk is one of the world's leading suppliers of professional cleaning equipment with a strong brand and a vision for growth in robotics. Nilfisk expects that 10% of their revenue will come from autonomous machines within the next 5-7 years. In that pursuit, Blue Ocean Robotics and Nilfisk recently announced a strategic partnership to develop a portfolio of intelligent cleaning machines and robots to add to the Nilfisk line of industrial cleaners. "We estimate that approximately 70 percent of the cost of professional cleaning goes to labor. At the same time, the cleaning industry is one of the industries with the highest employee turnover. We therefore experience a significant need among our customers to introduce autonomous machines that can solve standardized cleaning tasks so that cleaning operators can be used for other assignments. We have a clear strategy to develop our product portfolio in partnership with highly-specialized technology companies that are the best in their field. We already have good experiences with this, and we are looking forward to starting this partnership with Blue Ocean Robotics, which complements our other partnerships very well."