Mobile agents show immense potential, yet current state-of-the-art (SoTA) agents exhibit inadequate success rates on real-world, long-horizon, cross-application tasks. We attribute this bottleneck to the agents' excessive reliance on static, internal knowledge within MLLMs, which leads to two critical failure points: 1) strategic hallucinations in high-level planning and 2) operational errors during low-level execution on user interfaces (UI). The core insight of this paper is that high-level planning and low-level UI operations require fundamentally distinct types of knowledge. Planning demands high-level, strategy-oriented experiences, whereas operations necessitate low-level, precise instructions closely tied to specific app UIs. Motivated by these insights, we propose Mobile-Agent-RAG, a novel hierarchical multi-agent framework that innovatively integrates dual-level retrieval augmentation. At the planning stage, we introduce Manager-RAG to reduce strategic hallucinations by retrieving human-validated comprehensive task plans that provide high-level guidance. At the execution stage, we develop Operator-RAG to improve execution accuracy by retrieving the most precise low-level guidance for accurate atomic actions, aligned with the current app and subtask. To accurately deliver these knowledge types, we construct two specialized retrieval-oriented knowledge bases. Furthermore, we introduce Mobile-Eval-RAG, a challenging benchmark for evaluating such agents on realistic multi-app, long-horizon tasks. Extensive experiments demonstrate that Mobile-Agent-RAG significantly outperforms SoTA baselines, improving task completion rate by 11.0% and step efficiency by 10.2%, establishing a robust paradigm for context-aware, reliable multi-agent mobile automation.

Mobile Graphical User Interface (GUI) agents aim to autonomously complete tasks within or across apps based on user instructions. While recent Multimodal Large Language Models (MLLMs) enable these agents to interpret UI screens and perform actions, existing agents remain fundamentally reactive. They reason over the current UI screen but lack a structured representation of the app navigation flow, limiting GUI agents' ability to understand execution context, detect unexpected execution results, and recover from errors. We introduce Agent-SAMA, a state-aware multi-agent framework that models app execution as a Finite State Machine (FSM), treating UI screens as states and user actions as transitions. Agent-SAMA implements four specialized agents that collaboratively construct and use FSMs in real time to guide task planning, execution verification, and recovery. We evaluate Agent-SAMA on two types of benchmarks: cross-app (Mobile-Eval-E, SPA-Bench) and mostly single-app (AndroidWorld). On Mobile-Eval-E, Agent-SAMA achieves an 84.0% success rate and a 71.9% recovery rate. On SPA-Bench, it reaches an 80.0% success rate with a 66.7% recovery rate. Compared to prior methods, Agent-SAMA improves task success by up to 12% and recovery success by 13.8%. On AndroidWorld, Agent-SAMA achieves a 63.7% success rate, outperforming the baselines. Our results demonstrate that structured state modeling enhances robustness and can serve as a lightweight, model-agnostic memory layer for future GUI agents.

Smartphones have become indispensable in modern life, yet navigating complex tasks on mobile devices often remains frustrating. Recent advancements in large multimodal model (LMM)-based mobile agents have demonstrated the ability to perceive and act in mobile environments. However, current approaches face significant limitations: they fall short in addressing real-world human needs, struggle with reasoning-intensive and long-horizon tasks, and lack mechanisms to learn and improve from prior experiences. To overcome these challenges, we introduce Mobile-Agent-E, a hierarchical multi-agent framework capable of self-evolution through past experience. By hierarchical, we mean an explicit separation of high-level planning and low-level action execution. The framework comprises a Manager, responsible for devising overall plans by breaking down complex tasks into subgoals, and four subordinate agents--Perceptor, Operator, Action Reflector, and Notetaker--which handle fine-grained visual perception, immediate action execution, error verification, and information aggregation, respectively. Mobile-Agent-E also features a novel self-evolution module which maintains a persistent long-term memory comprising Tips and Shortcuts. Tips are general guidance and lessons learned from prior tasks on how to effectively interact with the environment. Shortcuts are reusable, executable sequences of atomic operations tailored for specific subroutines. The inclusion of Tips and Shortcuts facilitates continuous refinement in performance and efficiency. Alongside this framework, we introduce Mobile-Eval-E, a new benchmark featuring complex mobile tasks requiring long-horizon, multi-app interactions. Empirical results show that Mobile-Agent-E achieves a 22% absolute improvement over previous state-of-the-art approaches across three foundation model backbones. Project page: https://x-plug.github.io/MobileAgent.