Covid-19 has focused businesses more and more on their supply chains, said fast-emerging Cork business Kwayga's CEO Martin Fitzgerald. "Right now, businesses are seeking new solutions to help buyers diversify their suppliers, and suppliers to diversify their markets." Kwayga is a B2B matching platform for buyers and suppliers in the food sector designed around trust and security. Using the platform buyers and suppliers discover, verify, match, connect, communicate in any language and trade. "Kwayga focuses on democratising international trade for mid-sized businesses by putting the right buyers with the right suppliers at the right time. Trust is the key component. We use AI to verify company profiles, we protect buyers from unsolicited approaches by giving them strong privacy controls, and we make a promise to suppliers that the deals posted on our platform are from real verified buyers."

When it comes to running a small or mid-sized business, answering the phone is an essential part of the day-to-day. And even though a ringing telephone may distract from urgent tasks, it might not make financial sense to hire a full-time receptionist. Of course, letting the phone just ring or go to voice mail isn't a viable long-term solution, so what do you do? When it comes to running a small or mid-sized business, answering the phone is an essential part of the day-to-day. Interactive voice response (IVR) can be a lifesaver in such cases. Hosted IVR, which is IVR delivered via the cloud, by subscription, now makes a lot more sense for SMBs from a cost perspective.