A customer is the most crucial for any business enterprise. Today, with the evolution of the digital economy, a number of things have changed for the end customer – from buying grocery online to availing loans. Realising there were processes that can be automated to a great extent to enhance the customer experience, IITian couple Manish Gupta and Rashi Gupta started Rezo.ai in 2017. The Noida-based startup uses machine learning and NLP to automate enterprise workflows with limited human intervention. It also enables automatic conversational responses to customers.

Manish Vyas, president of business communication at Tech Mahindra, spoke with TechRepublic's Dan Patterson about innovations that will be enabled by the arrival of 5G. Patterson: Help us understand, Manish, 5G we hear a lot of hype about. Vyas: The reality is that it does promise us to transform. You very rightly use the word digital, but my translation of digital is it promises to change the way people would live, work, and play going forward in a more significant fashion than what you saw with the previous generations. If I could just expand on that a bit, 5G is not just about the throughput and the speed and the power and the latencies, but 5G is about exciting, exciting propositions that will come our way both in the enterprise space and in the consumer domain.

Early-stage venture fund, pi Ventures has secured an undisclosed amount of investment from venture capital fund Accel Partners. The World Bank's financial arm, International Finance Corporation (IFC) has also proposed to make an equity investment of $3 Mn in the fund. This investment would be made through the IFC Startup Catalyst (ISC) programme. Commenting on the development, Manish Singhal, Founding Partner, pi Ventures said, "Accel has played a key role as they have been good mentors and go to guys for us. We are working on some investments along with them as well. So, it is good to get them on board as investors in the fund. Also, we are excited that IFC is considering us. The process is still on."

The Indian ecosystem saw a deluge of funds pouring into ecommerce and cab aggregators during 2014-2015, but investors have now decided to remove certain blinders and explore the out-of-the box sectors in India. Despite not being at the top of their game, sectors like artificial intelligence, internet of things, agritech, water conservation technology and augmented reality hold a lot of promise in upcoming industrial revolution in India. Manish Singhal, Founding Partner at Pi Ventures, spoke to Entrepreneur India on the importance of investing in emerging sectors in India. Pi Ventures, is a venture fund focused on Machine Learning, Artificial Intelligence and IoT based out of India. Manish has been active in the startup ecosystem in India for several years.