The modern business landscape has transformed entirely with the likes of emerging technologies such as artificial intelligence, machine learning and automation. Such technologies have also transfigured modern application architectures as well as IT operations. Integrating AI into IT operations enables IT teams to perform more complex tasks and automate problem resolution in complex IT environments. This integration of AI into IT operations has led to the emergence of the term, AIOps that leverages big data, analytics and machine learning capabilities to simplify IT ops management. According to Gartner, 50% of organizations will use AIOps with application performance monitoring to provide insight into mission-critical applications and IT operations.

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LogicMonitor, the leading cloud-based IT infrastructure monitoring and observability platform for enterprises and Managed Service Providers (MSPs), announced it has been named a Strong Performer in "The Forrester Wave: Artificial Intelligence For IT Operations, Q4 2020." LogicMonitor is among the select companies that Forrester invited to participate in its Q4 2020 Forrester Wave evaluation, "Artificial Intelligence for IT Operations." Forrester provided an overview of 28 solution providers for its "Now Tech: AI for IT Operations, Q4 2020" report, and selected a subset of 11 to evaluate in the Wave report. "The Forrester Wave: Artificial Intelligence For IT Operations, Q4 2020" evaluates the strategy, current offering and market presence of vendors who provide platform solutions that leverage data to make smarter inferences on service health and provide a higher level of automation once those insights are found. According to Forrester, LogicMonitor's platform "is strong at core infrastructure monitoring, detecting anomalies for IT operations teams, and microservices and container monitoring."

LogicMonitor, the leading cloud-based IT infrastructure monitoring and observability platform for enterprises and Managed Service Providers (MSPs) announced it has been named a Strong Performer in "The Forrester Wave: Artificial Intelligence For IT Operations, Q4 2020." LogicMonitor is among the select companies that Forrester invited to participate in its Q4 2020 Forrester Wave evaluation, "Artificial Intelligence for IT Operations." Forrester provided an overview of 28 solution providers for its "Now Tech: AI for IT Operations, Q4 2020" report, and selected a subset of 11 to evaluate in the Wave report. "The Forrester Wave: Artificial Intelligence For IT Operations, Q4 2020" evaluates the strategy, current offering, and market presence of vendors who provide platform solutions that leverage data to make smarter inferences on service health and provide a higher level of automation once those insights are found. According to Forrester, LogicMonitor's platform "is strong at core infrastructure monitoring, detecting anomalies for IT operations teams, and microservices and container monitoring."

There's a lot of talk about the applicability of artificial intelligence (AI) and deep learning to taming the vast quantities of data that modern Operations teams and their tools deal with. Analyst reports frequently tout AI capabilities, no matter how minor, as a strength of a product, and the lack of them as a weakness. Yet no effective use of AI seems to have emerged and claimed wide adoption in Network Operations or Server Monitoring. Why not? (Disclaimer: LogicMonitor does not currently have deep learning or other AI capabilities). Part of the issue is that AI is a soft definition.