An effective artificial intelligence strategy uses the right tools to solve the right problems, an analyst says. Dean Lacheca, Senior Director Analyst for Gartner, told delegates at the Gartner IT Symposium/Xpo in the Gold Coast on Monday that they need to stop seeing AI as a futuristic piece of technology. "AI, in reality, is more than just a tool. It's a whole range of tools with different variations in complexities, costs of ownerships, consequences and opportunities," he said. A good strategy allows organisations to manage risks, address and mitigate concerns and accelerate the role of AI within an organisation, Mr Lacheca says.