Will robots take my job? This question has inspired numerous memes and websites and was even a topic in the U.S. presidential campaign. It is something I think about often as a technology entrepreneur and as someone who leads a team of remarkable people. Progress is an unstoppable force, but how can we ensure that people don't become casualties of it? In January 2019, global leaders gathered in Davos for the World Economic Forum (WEF).

Customer experience ranking for Kryon's robotic process automation (RPA) products and services increased by seven points compared to previous score Kryon, the leading full-cycle automation solution provider known for its customer-centric approach to robotic process automation (RPA) and process discovery, revealed its latest Net Promoter Score (NPS) of 68. The NPS score, a key indicator of overall customer satisfaction, is based on the results of an opt-in survey of Kryon's existing enterprise RPA customers. The June NPS score exceeds Kryon's prior score, which was already above average at 61. The jump in satisfaction is largely due to Kryon's commitment to customer support and constant dialogue with customers on how to make their experiences better. "RPA is all about relentless improvement, and Kryon not only builds that into our products but we make it a core value of our company. The seven-point boost in customer satisfaction is a testament to the hard work and commitment of our customer success and professional services teams. They never stop finding new ways to improve the customer experience of Kryon's Full-Cycle Automation Suite," said Ohad Barnoy, Chief Customer Success Officer for Kryon.

Kryon, a leading provider of robotic process automation (RPA) solutions, announced this month the launch of AI Booster, a set of artificial intelligence (AI) services based on Microsoft Azure Cognitive Services to be integrated into the Kryon Automation Suite later this fall. Kryon says AI Booster will enable a "unified RPA and AI experience that delivers smarter end-to-end deployment and management through a single, intuitive platform." RPA solutions enable software "robots" to automate repetitive tasks and execute multi-step workflows. For instance, a solution can be configured to acknowledge receipt of a form, assess and extract the data in it, and then use that data to automatically do things like file the information, initiate a transaction, and inform appropriate managers of any action taken. Harel Tayeb, chief executive officer of Kryon, said AI Booster will enhance the ability of its RPA suite to leverage natural communication methods to understand and interpret users' needs.

Kryon, a leading robotic process automation (RPA) provider known for its business-centric approach and unique full-cycle automation solutions, announces its upcoming launch of AI Booster, a set of new artificial intelligence services based on Microsoft Azure's Cognitive Services, to create a unified RPA and AI experience that delivers smarter end-to-end deployment and management through a single, intuitive platform. The unique AI Booster will be included in Kryon's Automation Suite Version 19.4 expected in the Fall of 2019. Kryon's AI Booster will allow business users to deploy and manage AI technology by simply dragging and dropping these elements right into personal process workflows without having to develop complicated AI applications. By connecting seamlessly to Kryon's full-cycle Automation Suite, these advanced AI capabilities will create a superior, unified RPA and AI experience. "This exciting fusion of RPA and AI is a direct result of Kryon's ongoing strategic cooperation with Microsoft. This launch takes us to the next level of consciously feeding information and understanding an enterprise's data movements, generating more intelligent analysis and superior outcomes," said Harel Tayeb, CEO of Kryon.