knisley
4 Robotic Process Automation (RPA) trends to watch in 2022
Robotic Process Automation (RPA) in 2022 won't be about what's new and shiny, but rather the evolution and maturation of trends already underway. This should be welcome news for IT and business leaders who see RPA as a single tine in a multi-prong automation strategy. "New and shiny" does not necessarily produce results. But 2022 in general is likely to be a year where boards, investors, customers, and other stakeholders ask: Where are the results? To put it more specifically: Where are the results from those outsized investments you've been making in digital transformation, AI/ML, cloud, and elsewhere?