When you purchase through links in our articles, we may earn a small commission. Windows 11's August update broke Teams and Outlook on Arm PCs Update KB5121003 broke Teams and Outlook on devices like the Surface Laptop 7 and Surface Pro 11. Here's the fix if you're affected. It's been nearly a month since Microsoft released its Patch Tuesday update for Windows 11--known as KB5121003 --but problems are still cropping up and being reported by users. The latest issue affects Arm-based computers like the Surface Laptop 7 and Surface Pro 11.

PCWorld reports that Microsoft's Windows 11 August update KB5121003 is causing games like ARC Raiders, THE FINALS, and MARVEL Tōkon to crash with EXCEPTION_ACCESS_VIOLATION errors. The crashes appear linked to the inpoutx64 driver, commonly used by RGB lighting hardware, which conflicts with the update. Microsoft is investigating the issue, but users can temporarily disable the inpoutx64 driver via the Windows Registry, though this may affect RGB hardware functionality. Microsoft released update KB5121003 on Patch Day in August . But KB5121003 is causing quite a stir: the patch causes Windows 11 to crash in the middle of games . The issue is reportedly triggered by a driver for RGB lighting functions, and Microsoft has now confirmed this. In recent days, an increasing number of gamers have reported that Windows 11 has been causing problems since the installation of KB5121003. Games would stop responding, error messages would appear, and Windows would crash completely.

PCWorld reports that Windows 11's August update KB5121003 is causing serious problems for users, including game crashes, broken HDR, black screens, and corrupted Windows Hello PINs. A driver file called inpoutx64.sys