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TSQA: Tabular Scenario Based Question Answering

arXiv.org Artificial Intelligence

Scenario-based question answering (SQA) has attracted an increasing research interest. Compared with the well-studied machine reading comprehension (MRC), SQA is a more challenging task: a scenario may contain not only a textual passage to read but also structured data like tables, i.e., tabular scenario based question answering (TSQA). AI applications of TSQA such as answering multiple-choice questions in high-school exams require synthesizing data in multiple cells and combining tables with texts and domain knowledge to infer answers. To support the study of this task, we construct GeoTSQA. This dataset contains 1k real questions contextualized by tabular scenarios in the geography domain. To solve the task, we extend state-of-the-art MRC methods with TTGen, a novel table-to-text generator. It generates sentences from variously synthesized tabular data and feeds the downstream MRC method with the most useful sentences. Its sentence ranking model fuses the information in the scenario, question, and domain knowledge. Our approach outperforms a variety of strong baseline methods on GeoTSQA.


Effective FAQ Retrieval and Question Matching With Unsupervised Knowledge Injection

arXiv.org Artificial Intelligence

Frequently asked question (FAQ) retrieval, with the purpose of providing information on frequent questions or concerns, has far-reaching applications in many areas, where a collection of question-answer (Q-A) pairs compiled a priori can be employed to retrieve an appropriate answer in response to a user\u2019s query that is likely to reoccur frequently. To this end, predominant approaches to FAQ retrieval typically rank question-answer pairs by considering either the similarity between the query and a question (q-Q), the relevance between the query and the associated answer of a question (q-A), or combining the clues gathered from the q-Q similarity measure and the q-A relevance measure. In this paper, we extend this line of research by combining the clues gathered from the q-Q similarity measure and the q-A relevance measure and meanwhile injecting extra word interaction information, distilled from a generic (open domain) knowledge base, into a contextual language model for inferring the q-A relevance. Furthermore, we also explore to capitalize on domain-specific topically-relevant relations between words in an unsupervised manner, acting as a surrogate to the supervised domain-specific knowledge base information. As such, it enables the model to equip sentence representations with the knowledge about domain-specific and topically-relevant relations among words, thereby providing a better q-A relevance measure. We evaluate variants of our approach on a publicly-available Chinese FAQ dataset, and further apply and contextualize it to a large-scale question-matching task, which aims to search questions from a QA dataset that have a similar intent as an input query. Extensive experimental results on these two datasets confirm the promising performance of the proposed approach in relation to some state-of-the-art ones.