interview script
Which Cultural Lens Do Models Adopt? On Cultural Positioning Bias and Agentic Mitigation in LLMs
Wan, Yixin, Chen, Xingrun, Chang, Kai-Wei
Large language models (LLMs) have unlocked a wide range of downstream generative applications. However, we found that they also risk perpetuating subtle fairness issues tied to culture, positioning their generations from the perspectives of the mainstream US culture while demonstrating salient externality towards non-mainstream ones. In this work, we identify and systematically investigate this novel culture positioning bias, in which an LLM's default generative stance aligns with a mainstream view and treats other cultures as outsiders. We propose the CultureLens benchmark with 4000 generation prompts and 3 evaluation metrics for quantifying this bias through the lens of a culturally situated interview script generation task, in which an LLM is positioned as an onsite reporter interviewing local people across 10 diverse cultures. Empirical evaluation on 5 state-of-the-art LLMs reveals a stark pattern: while models adopt insider tones in over 88 percent of US-contexted scripts on average, they disproportionately adopt mainly outsider stances for less dominant cultures. To resolve these biases, we propose 2 inference-time mitigation methods: a baseline prompt-based Fairness Intervention Pillars (FIP) method, and a structured Mitigation via Fairness Agents (MFA) framework consisting of 2 pipelines: (1) MFA-SA (Single-Agent) introduces a self-reflection and rewriting loop based on fairness guidelines. (2) MFA-MA (Multi-Agent) structures the process into a hierarchy of specialized agents: a Planner Agent(initial script generation), a Critique Agent (evaluates initial script against fairness pillars), and a Refinement Agent (incorporates feedback to produce a polished, unbiased script). Empirical results showcase the effectiveness of agent-based methods as a promising direction for mitigating biases in generative LLMs.
GPT-Powered Elicitation Interview Script Generator for Requirements Engineering Training
Görer, Binnur, Aydemir, Fatma Başak
Elicitation interviews are the most common requirements elicitation technique, and proficiency in conducting these interviews is crucial for requirements elicitation. Traditional training methods, typically limited to textbook learning, may not sufficiently address the practical complexities of interviewing techniques. Practical training with various interview scenarios is important for understanding how to apply theoretical knowledge in real-world contexts. However, there is a shortage of educational interview material, as creating interview scripts requires both technical expertise and creativity. To address this issue, we develop a specialized GPT agent for auto-generating interview scripts. The GPT agent is equipped with a dedicated knowledge base tailored to the guidelines and best practices of requirements elicitation interview procedures. We employ a prompt chaining approach to mitigate the output length constraint of GPT to be able to generate thorough and detailed interview scripts. This involves dividing the interview into sections and crafting distinct prompts for each, allowing for the generation of complete content for each section. The generated scripts are assessed through standard natural language generation evaluation metrics and an expert judgment study, confirming their applicability in requirements engineering training.