SNOMED CT is a biomedical ontology with a hierarchical representation of large-scale concepts. Knowledge retrieval in SNOMED CT is critical for its application, but often proves challenging due to language ambiguity, synonyms, polysemies and so on. This problem is exacerbated when the queries are out-of-vocabulary (OOV), i.e., having no equivalent matchings in the ontology. In this work, we focus on the problem of hierarchical concept retrieval from SNOMED CT with OOV queries, and propose an approach based on language model-based ontology embeddings. For evaluation, we construct OOV queries annotated against SNOMED CT concepts, testing the retrieval of the most direct subsumers and their less relevant ancestors. We find that our method outperforms the baselines including SBERT and two lexical matching methods. While evaluated against SNOMED CT, the approach is generalisable and can be extended to other ontologies. We release code, tools, and evaluation datasets at https://github.com/jonathondilworth/HR-OOV.

Retrieval-augmented generation (RAG) based large language models (LLMs) are widely used in finance for their excellent performance on knowledge-intensive tasks. However, standardized documents (e.g., SEC filing) share similar formats such as repetitive boilerplate texts, and similar table structures. This similarity forces traditional RAG methods to misidentify near-duplicate text, leading to duplicate retrieval that undermines accuracy and completeness. To address these issues, we propose the Hierarchical Retrieval with Evidence Curation (HiREC) framework. Our approach first performs hierarchical retrieval to reduce confusion among similar texts. It first retrieve related documents and then selects the most relevant passages from the documents. The evidence curation process removes irrelevant passages. When necessary, it automatically generates complementary queries to collect missing information. To evaluate our approach, we construct and release a Large-scale Open-domain Financial (LOFin) question answering benchmark that includes 145,897 SEC documents and 1,595 question-answer pairs. Our code and data are available at https://github.com/deep-over/LOFin-bench-HiREC.

Dual encoder (DE) models, where a pair of matching query and document are embedded into similar vector representations, are widely used in information retrieval due to their simplicity and scalability. However, the Euclidean geometry of the embedding space limits the expressive power of DEs, which may compromise their quality. This paper investigates such limitations in the context of hierarchical retrieval (HR), where the document set has a hierarchical structure and the matching documents for a query are all of its ancestors. We first prove that DEs are feasible for HR as long as the embedding dimension is linear in the depth of the hierarchy and logarithmic in the number of documents. Then we study the problem of learning such embeddings in a standard retrieval setup where DEs are trained on samples of matching query and document pairs. Our experiments reveal a lost-in-the-long-distance phenomenon, where retrieval accuracy degrades for documents further away in the hierarchy. To address this, we introduce a pretrain-finetune recipe that significantly improves long-distance retrieval without sacrificing performance on closer documents. We experiment on a realistic hierarchy from WordNet for retrieving documents at various levels of abstraction, and show that pretrain-finetune boosts the recall on long-distance pairs from 19% to 76%. Finally, we demonstrate that our method improves retrieval of relevant products on a shopping queries dataset.

Understanding complex multimodal documents remains challenging due to their structural inconsistencies and limited training data availability. We introduce \textit{DocsRay}, a training-free document understanding system that integrates pseudo Table of Contents (TOC) generation with hierarchical Retrieval-Augmented Generation (RAG). Our approach leverages multimodal Large Language Models' (LLMs) native capabilities to seamlessly process documents containing diverse elements such as text, images, charts, and tables without requiring specialized models or additional training. DocsRay's framework synergistically combines three key techniques: (1) a semantic structuring module using prompt-based LLM interactions to generate a hierarchical pseudo-TOC, (2) zero-shot multimodal analysis that converts diverse document elements into unified, text-centric representations using the inherent capabilities of multimodal LLMs, and (3) an efficient two-stage hierarchical retrieval system that reduces retrieval complexity from $O(N)$ to $O(S + k_1 \cdot N_s)$. Evaluated on documents averaging 49.4 pages and 20,971 textual tokens, DocsRay reduced query latency from 3.89 to 2.12 seconds, achieving a 45% efficiency improvement. On the MMLongBench-Doc benchmark, DocsRay-Pro attains an accuracy of 64.7%, substantially surpassing previous state-of-the-art results.

The rise of Large Language Models~(LLMs) revolutionizes information retrieval, allowing users to obtain required answers through complex instructions within conversations. However, publicly available services remain inadequate in addressing the needs of faculty and students to search campus-specific information. It is primarily due to the LLM's lack of domain-specific knowledge and the limitation of search engines in supporting multilingual and timely scenarios. To tackle these challenges, we introduce ALOHA, a multilingual agent enhanced by hierarchical retrieval for university orientation. We also integrate external APIs into the front-end interface to provide interactive service. The human evaluation and case study show our proposed system has strong capabilities to yield correct, timely, and user-friendly responses to the queries in multiple languages, surpassing commercial chatbots and search engines. The system has been deployed and has provided service for more than 12,000 people.