Smarter kitchen systems that leverage data, artificial intelligence and IoT can be a salve for the top challenges that restaurants face, while also achieving on top strategic goals for tech investments. Data from Hospitality Technology's 2019 Restaurant Technology Study indicates that 38% of restaurants were looking to increase investments in kitchen management software. Technology that allows staff to be more efficient and accurate, while freeing them from menial tasks, is a top strategic goal for tech investments and leveraging these solutions in the flow of operations from the kitchen is a vital step. Many kitchens are still using traditional technology and sticking receipts in a line, observes Revel Systems. This is not an effective strategy, with an increasing number of orders from multiple channels.

People have become picky eaters. Our ancestors ate whatever they could forage, but modern day Homo Sapiens expect gourmet meals at street food prices on demand. To meet fickle consumer tastes, food and beverage (F&B) companies are looking to artificial intelligence to help them scale new products and stay profitable. Whether they are hacking logistics, human resources, compliance, or customer experience, these smart brands recognize the ways AI can impact how fast-moving consumer goods (FMCG) are produced, packaged, stored, distributed, marketed, and consumed. Artificial intelligence and machine learning are fundamentally changing the consumer packaged goods (CPG) and food and beverage industries.