Ganesh Gopalan, chief executive officer of Indian voice biometrics firm Gnani.ai will be the country's representative at the Global Partnership on Artificial Intelligence (GPAI). In an announcement, Gnani.ai said its CEO will be part of the multistakeholder collaboration working to bridge the gap between theory and practice in the field of AI by enhancing innovative research and carrying out applied initiatives on key AI-related priorities. "It is a privilege to be invited to join GPAI and participate in the creation of ethical AI solutions that can positively impact society. At Gnani.ai, our goal is to create AI that is transparent, ethical, and inclusive and I am excited to exchange knowledge with other experts in the field and contribute our own insights," says Gopalan. The Gnani.ai executive also expressed gratitude to India's Minister of State for Electronics and Information Technology Shri Rajeev Chandrasekhar for his motivation.

As more companies use conversational AI bots as a front line of customer service for consumers, the experience can typically be either helpful or maddening. Ganesh Gopalan, the CEO and co-founder of conversational AI vendor Gnani.ai, Early conversational AI systems were built around keywords, which when mentioned by a consumer caller, would then invoke a related response, said Gopalan. The problem was that this process often lacked context and did not adjust for regional dialects or casual wordings. For users, that could be frustrating because when the bot did not understand them, they were transferred to a live agent and had to repeat all they had already shared with the bot.

Empowering businesses to build Multilingual Conversational AI for customer service automation and omnichannel analytics.

"These end-to-end voice translation system uses Automatic Speech Recognition (ASR), Machine Translation and Speech-to-Text to convert Mandarin to English and is designed to help armed forces, intelligence agencies and local law enforcement authorities in improving communication systems and giving substantial leeway to the Indian defense forces," the company in its statement said. The solution has a wide range of applications that includes cross border intelligence, voice surveillance, monitoring telephone/internet conversations, intercepting Radio/Satellite communication, and to bridge interactions during border meetings & joint exercises. Its unique features include noise reduction, dialect/accent detection, and support for all audio file formats. Speaking on the launch, Ananth Nagaraj, Co-founder & CTO, Gnani.ai said, "AI-based Speech Recognition technology is a necessity and is quickly making its way in becoming part of modern warfare. We believe AI has the potential to transform and improve the communication systems and will help strengthen Indian Armed forces." "Understanding linguistic nuances such as phoneme and dialects is a challenge especially when it comes to Mandarin.

These days everyone needs their machines to talk, and the only way by which a computer can communicate is through Natural Language Processing (NLP). Take the case of Alexa, a conversational item by Amazon. An inquiry is passed to it by the mode of voice, and it can answer by a similar medium, i.e., voice. The market situation of NLP is quite promising. The buzz of NLP in the market is increasing in an aggressive way which is expected to reach the mark of $ 16 billion by 2021 with the compound growth rate of 16 % yearly.