In the past two or three years artificial intelligence has felt like rocket science. Companies such as DeepMind have captivated our attention. We have been wowed by developments in areas such as computer vision, machine translation and speech recognition. In 2020, AI will begin to live up to the hype by starting to generate real economic value through its application across industries. According to consulting firm PricewaterhouseCoopers, the widespread adoption of AI will add about $15.7 trillion (£12.8

Sales strategy and the future of customer engagement is in my DNA. As we all see and know, agility, automation and artificial intelligence is changing the profession rapidly. AI thought leader Rob Thomas, general manager for analytics at IBM Corp., spoke recently in Boston and New York City, including an interview on theCUBE, SiliconANGLE's livestreaming studio. This slide below made me think about the future of leadership and how machines will help us be more productive. As Darwin predicted, we must adopt to survive and thrive.

As artificial intelligence continues to be the toast of the town in the tech world, it is difficult to not think about the repercussions of our creations. The reality is artificial intelligence is reaching the point where it is becoming very possible to steal jobs from humans. Thankfully, the jobs artificial intelligence is stealing is leading to the freeing up of more important tasks for humans. For many, the thought of the Terminator films coming to life is horrific. This is made evident in the latest episode of HBO's Silicon Valley.