In collaboration with Matthew James Bailey (leading authority, pioneer, and consultant in innovation, AI and AI Ethics, Smart Cities, IoT, and a renowned author), this brand new white paper focusses on the role played by artificial intelligence (AI) in shaping the future experience of Smart Cities. Cities are recognizing that human-centric systems are far too inefficient and continually fail to meet local challenges and requirements of the general public for high-quality delivery of service. We have seen this globally with the COVID-19 pandemic. As such, cities are recognizing that data is the new digital citizen that enables city services to become data-centric and automated to serve every aspect of the societal experience. In doing so, cities are forging towards an intelligence-based city, where city data can be used to train artificial intelligence to become digital citizens dedicated to assisting cities to leap ahead in every aspect of the societal experience.