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FADO: Feedback-Aware Double COntrolling Network for Emotional Support Conversation

arXiv.org Artificial Intelligence

Emotional Support Conversation (ESConv) aims to reduce help-seekers'emotional distress with the supportive strategy and response. It is essential for the supporter to select an appropriate strategy with the feedback of the help-seeker (e.g., emotion change during dialog turns, etc) in ESConv. However, previous methods mainly focus on the dialog history to select the strategy and ignore the help-seeker's feedback, leading to the wrong and user-irrelevant strategy prediction. In addition, these approaches only model the context-to-strategy flow and pay less attention to the strategy-to-context flow that can focus on the strategy-related context for generating the strategy-constrain response. In this paper, we propose a Feedback-Aware Double COntrolling Network (FADO) to make a strategy schedule and generate the supportive response. The core module in FADO consists of a dual-level feedback strategy selector and a double control reader. Specifically, the dual-level feedback strategy selector leverages the turn-level and conversation-level feedback to encourage or penalize strategies. The double control reader constructs the novel strategy-to-context flow for generating the strategy-constrain response. Furthermore, a strategy dictionary is designed to enrich the semantic information of the strategy and improve the quality of strategy-constrain response. Experimental results on ESConv show that the proposed FADO has achieved the state-of-the-art performance in terms of both strategy selection and response generation. Our code is available at https://github.com/Thedatababbler/FADO.


FADO: A Deterministic Detection/Learning Algorithm

arXiv.org Machine Learning

This paper proposes and studies a detection technique for adversarial scenarios (dubbed deterministic detection). This technique provides an alternative detection methodology in case the usual stochastic methods are not applicable: this can be because the studied phenomenon does not follow a stochastic sampling scheme, samples are high-dimensional and subsequent multiple-testing corrections render results overly conservative, sample sizes are too low for asymptotic results (as e.g. the central limit theorem) to kick in, or one cannot allow for the small probability of failure inherent to stochastic approaches. This paper instead designs a method based on insights from machine learning and online learning theory: this detection algorithm - named Online FAult Detection (FADO) - comes with theoretical guarantees of its detection capabilities. A version of the margin is found to regulate the detection performance of FADO. A precise expression is derived for bounding the performance, and experimental results are presented assessing the influence of involved quantities. A case study of scene detection is used to illustrate the approach. The technology is closely related to the linear perceptron rule, inherits its computational attractiveness and flexibility towards various extensions.