AWS has unveiled a host of enhancements for Amazon SageMaker, its end-to-end machine learning offering.

As more companies use conversational AI bots as a front line of customer service for consumers, the experience can typically be either helpful or maddening. Ganesh Gopalan, the CEO and co-founder of conversational AI vendor Gnani.ai, Early conversational AI systems were built around keywords, which when mentioned by a consumer caller, would then invoke a related response, said Gopalan. The problem was that this process often lacked context and did not adjust for regional dialects or casual wordings. For users, that could be frustrating because when the bot did not understand them, they were transferred to a live agent and had to repeat all they had already shared with the bot.

In this episode of SaugaTalks, hosted by Irene Lyakovetsky, I met Stu Bailey, Co-founder and Chief Enterprise AI Architect at ModelOp, to discuss why #ModelOps is a Critical Piece of Enterprise AI Strategy. It is not surprising seeing why #ModelOps is the cornerstone of every #AI initiative. Technology Talk Host: SaugaTalks Chats With Fascinating People In Tech! Follow: bit.ly/SaugaTalksLI and Subscribe For The Full Episodes: bit.ly/SaugaTalks "#ModelOps is a Key #Enterprise Capability for End-to-end #Governance of #AI Initiatives Across the Organization" #SaugaTalks with Giuliano Liguori, Digital Transformation Leader, Innovation Manager, Thought Leader, Board Member CIO Club IT and Stu Bailey, Co-founder and Chief Enterprise AI Architect at ModelOp Full Episode: https://lnkd.in/eVAxm_mt